Key Account Manager

Kao Corporation; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading beauty company in Birmingham is seeking an Oribe Key Account Manager. This role involves managing key accounts and driving sales through strong relationships and effective planning. Qualified candidates will have 3-5 years of experience in sales, ideally in the luxury or professional hairdressing sector, and must be proficient in using Microsoft Excel and BI tools. The position offers a friendly work environment and opportunities for professional growth.

Benefits

Competitive salaries

Benefits package

Ongoing development

Qualifications

• 3-5 years of sales experience in the luxury or professional hairdressing sector.
• Proficient in Microsoft Excel, PowerPoint, and BI tools.
• Experience in delivering training and coaching.

Responsibilities

• Plan, build and execute individual customer plans.
• Achieve monthly and annual promotional and distribution goals.
• Identify and target new market opportunities.

Skills

Sales experience

Relationship building

Self-motivation

Problem-solving

Communication

Tools

Microsoft Excel

PowerPoint

Business Intelligence tools

Job description

Reporting to the National Sales Manager Prestige Brands, the Oribe Key Account Manager will be responsible for Prestige, Luxe and Expert Tier Oribe accounts, ensuring growth and sales targets are met to deliver the commercial plans of the Oribe brand. You will lead customer Joint Business Planning Meetings and ensure execution in collaboration with the multifunctional Oribe team, including Sales and Education, working in line with the brand strategy.

This will involve planning and supporting bespoke customer education and marketing campaigns, bringing to life the customer and brand key focus areas with Oribe. You will also collaborate with, support, and where possible recommend and discuss Goldwell Colour, introducing Oribe salons to Goldwell and encouraging joint working.

Key requirements:

• Plan, build and execute individual customer plans, delivering a best-in-class customer experience by partnering closely through Joint Business Planning and utilizing all internal teams. Build strong relationships with each account, being their go-to partner for Oribe.
• Financial - on-target budget achievement for key accounts. Create and deliver annual salon contracts to exceed all sales targets and objectives as set. Achieve ongoing monthly and annual promotional and distribution goals. This will be measured by year-over-year (YOY) growth.
• Grow productivity of each account as set via education, product distribution and events. Continuously seek out and open new accounts according to distribution targets set. Process all orders plus update all required business information on a regular basis.
• New Business and Social Selling, along with prospecting the right accounts in your assigned region. Dedicate specific days to seek out growth opportunities by identifying suitable Oribe accounts for acquisition.
• Sales certifications and ongoing professional development are highly valued, including programs such as GAP Partnership, negotiation skills, and Social Selling.
• Commercially astute with 3-5 years of sales experience, ideally within the luxury or professional hairdressing sector (B2B experience preferred). Retail experience or a strong understanding of the salon industry is a plus.
• Proficient in Microsoft Excel, PowerPoint, and Business Intelligence (BI) tools.
• Skilled at identifying and targeting new market opportunities.
• Able to build and maintain strong, lasting relationships with internal teams and external clients.
• Self-motivated, committed, and enthusiastic, with the ability to perform well under pressure and meet deadlines.
• Effective communicator, able to motivate both team members and clients.
• Experienced in delivering training and coaching team members to meet company standards.
• Excellent decision-making and problem-solving skills, ensuring clarity and effectiveness.
• Comfortable using social media and Social Selling techniques to enhance brand awareness.
• Confident in presenting to small and medium-sized groups.

Kao Corporation is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment.

What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Kao is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace and encourage applications from underrepresented groups.