Key Account Manager

JR United Kingdom; Beoley CP; On-site; GBP 30,000 - 60,000; Full time

Job summary

An innovative company is seeking an Account Manager to enhance customer relationships and drive sales in the construction sector. This role emphasizes meaningful interactions with clients, providing tailored solutions to improve productivity and safety. The ideal candidate will thrive in a performance-driven culture, benefiting from extensive training and development opportunities. With a supportive team environment and incentives for top performers, this position offers a rewarding career path. If you are driven, adaptable, and eager to make a difference, this opportunity is perfect for you.

Benefits

Private healthcare

Life insurance

Wellbeing support

Company vehicle

Company laptop

Mobile phone

33.5 days holiday

6% pension contribution

Incentives for top performers

Referral reward

Qualifications

• Experience in customer-facing roles or sales.
• Ability to understand and meet customer needs.

Responsibilities

• Visit sites to understand customer needs and provide tailored solutions.
• Manage sales area and develop focus customers.

Skills

Customer-facing experience

Sales experience

Solution-oriented approach

Organizational skills

Resilience

Tools

Salesforce

Job description

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About the Role

As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.

Who is Hilti?

Hilti is a company dedicated to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We build strong customer relationships to create products and solutions that make construction better. Our diverse global team of 34,000 employees across more than 120 countries explores new possibilities, leverages their potential, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work Institute.

What Does the Role Involve?

• Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
• Demonstrating innovative products and state-of-the-art software to customers on-site.
• Developing 'focus' customers by building relationships and uncovering new business leads.
• Managing your sales area operationally, organizationally, and strategically, utilizing the CRM system Salesforce.

What Do We Offer?

• A passionate, inclusive global team and a caring, performance-driven culture.
• Extensive onboarding, training, and company events in Manchester.
• Incentives for top performers, including trips to New York City, Milan, and Miami.
• A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
• 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
• Private healthcare, life insurance, and wellbeing support.
• 6% pension contribution.
• Company vehicle and fuel/charging card.
• Company laptop and mobile phone.
• £2,000 reward for referring a successful candidate.

What You Need Is:

• Customer-facing/sales experience in any industry.
• A solution-oriented approach to uncover customer needs and provide suitable solutions.
• Alignment with our values: commitment, teamwork, courage, and integrity.
• Resilience and adaptability to meet various customer levels.
• Drive, motivation, curiosity, and organizational skills.
• Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.

Who Should Apply?

We welcome applicants with diverse backgrounds; prior sales or construction experience is not required. Success depends on teamwork and capability. Please apply for only one role so the team can assign you where your skills fit best.

Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes approximately 90 seconds.

**SALES ONLY**

If qualified, you'll be invited to complete an online assessment and a short pre-recorded video interview. Keep an eye on your junk mail for these communications.

For application support, contact [emailprotected].

The process includes three stages: an initial interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. We cover travel expenses for interviews.

If no suitable role is available now, we will retain your details for future opportunities and stay in touch.

Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.