Key Account Manager

Our client is a start-up going from strength to strength. They're a forward-thinking, diverse company offering a fantastic range of products that both interest and excite clients. Existing clients include Google, Starbucks, Hermes, and TikTok!

Due to continued growth, they're expanding and looking to recruit a graduate with sales experience to join their team.

The successful candidate will be responsible for handling enquiries from both prospective and existing clients, ensuring a seamless and professional customer experience. This role will involve liaising with all company departments and third-party suppliers.

Full training and fantastic career development in a vibrant and dynamic company with an OTE of up to £45k.

Mon - Fri 9 - 5 office-based, free car parking.

Duties include:

1. Answering inbound telephone calls and managing incoming sales email requests
2. Following the required process through the sales funnel to maximise conversion
3. Following up on quotes via telephone and email
4. Addressing and resolving client queries and complaints professionally and promptly
5. Providing administrative support, including preparing client quotations, proforma invoices, and RFPs
6. Ensuring full payments are received before dispatching items
7. Keeping the company CRM updated with conversations, quotations, client notes, and other relevant information
8. Managing incoming Web Chat enquiries

Skills/Experience:

1. A genuine interest in commercial sales
2. Excellent oral and written communication skills in English
3. Excellent team player - able to mix in a lively environment
4. Computer literacy
5. Ability to multitask in a start-up environment
6. Strong attention to detail and integrity
7. Ability to remain calm and composed, even in challenging situations
8. Cooperative and pleasant demeanour

Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.

As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.