Key Account Manager

Savona Foodservice Limited; Barking; Remote; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Company pension

Discounted or free food

Free parking

Life insurance

On-site parking

Non-contributory Cash Plan Scheme

Job summary

Savona Foodservice Limited is seeking a proactive Key Account Manager to lead field sales, manage existing accounts, and secure new business. The role focuses on exceeding sales and margin targets and building strong customer relationships in the South of England.

The successful candidate will be an excellent communicator with proven account management experience in the foodservice sector and a track record of driving growth through strategic prospecting.

Qualifications

• Proven track record of account management and prospecting new accounts within the foodservice sector.
• Catering product knowledge and understanding of the leisure and hospitality industry.
• Strong negotiation skills and ability to influence across all levels.

Responsibilities

• Achieve sales and margin targets
• Win & retain profitable new business
• Tenders opportunities that arise
• Retain and grow existing customer sales and margins
• Ensure regular customer contact to achieve outstanding customer service
• Work with internal departments and suppliers to maximise sales, margins and product knowledge
• Ensure all relevant administrative and reporting requirements are fulfilled within deadlines set

Skills

Account management

Negotiation

Relationship building

Prospecting

Sales-focused

Job description

Savona is a leading independent foodservice wholesaler with over 50 years of experience supplying chefs, caterers, and hospitality professionals across the South of England. What truly sets us apart isn’t just our products – it’s our people, our culture, and our customer-first mindset. We’re a business built on relationships. Every order, every delivery, every conversation is driven by one simple value: put the customer at the heart of everything we do. Our team takes pride in going the extra mile – anticipating needs, solving problems, and delivering a service experience that is personal, reliable, and refreshingly genuine.

We work fast, stay flexible, and think differently. As an independent company, we have the freedom to innovate, to act quickly, and to put doing the right thing above all else. Collaboration and integrity guide how we work – with our customers, our partners, and each other. At Savona, you’ll join a team that values initiative, celebrates fresh ideas, and supports each other to grow. We’re passionate about food, serious about service, and proud of the reputation we’ve built.

The Role

The success of Savona is due entirely to our employees. We are seeking a key account manager who thrives on hunting for new business, to join our expanding field sales team; they will be responsible managing existing accounts and bring on new business. This is a field-based role. You will aim to exceed sales and margin targets, identify category gaps, set objectives , and successfully secure new sales maximising the average drop value. You will be supported by our Key Account Specialist.

Key Responsibilities

Achieve sales and margin targets

Win & retain profitable new business

Tenders opportunities that arise

Retain and grow existing customer sales and margins

Ensure regular customer contact to achieve outstanding customer service

Work with internal departments and suppliers to maximise sales, margins and product knowledge

Ensure all relevant administrative and reporting requirements are fulfilled within deadlines set

Person Specification

You will be an excellent communicator, able to adapt your approach for different customers and remain calm under pressure

Because you care about customers, you’ll pay attention to the details and take pride in doing a great job

A proven track record of account management and prospecting new accounts within the foodservice sector

Catering product knowledge and a good understanding of the leisure and hospitality industry

Strong negotiations skills. With the ability to influence confidently across all levels

You love working with people, whether its building great relationships with colleagues or providing amazing service to our customers

Organised, passionate and energetic, with excellent people skills and a customer-centric approach

PC literate (training will be given on internal systems)

Sound commercial awareness and business acumen

Employee Benefits

• Company pension
• Discounted or free food
• Free parking
• Life insurance
• On-site parking
• Non-contributory Cash Plan Scheme