Key Account Executive

SUEZ; Greater London; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Flexible working arrangements

Health and wellness programs

Career development opportunities

Job summary

SUEZ UK is seeking a proactive junior account management/customer service professional to support key accounts and handle complex requests. You will act as a primary contact, ensuring regulatory compliance and strong relationship-building with clients and internal teams.

In this role, you will leverage your analytical mindset and MS Office skills to analyse data, improve service levels, and maximise customer value.

Qualifications

• Some experience in a junior account management or customer services role.
• Experience in managing service levels and maximising profits.
• Analytical by nature with ability to work with data using MS Office.
• Knowledge of the UK waste and resource sector is a plus.
• Occasional travel and a full UK driving licence are required.

Responsibilities

• Support management of key accounts and handle complex requests as a primary contact.
• Build internal links to resolve issues quickly and deliver outstanding customer service.

Skills

Customer service

Relationship building

Data analysis

MS Office

Tools

MS Office

Job description

What will I be doing?

• We’ll look to you to support the management of key accounts – handling complex requests and acting asakey contact, while observing industry regulations. It’s a chance to make the most of your relationship-building skills, not just externally, but within SUEZ recycling and recovery UK too.
• You’ll build great links with staff internally, so that any issues can be resolved quickly. That way, you’ll provide outstanding customer service that goes over and above.

What are the requirements?

• Ideally, you will already have some experience in a junior account management or customer services role. Whatever your background, you’ll enjoy working with clients and making sure they get the best.
• You’ll also be used to managing service levels, maximising profits and creating a great customer experience.
• You must have an analytical nature and enjoy working with data, using your intermediate MS office skills.
• Knowledge of the UK waste and resource industry would be an advantage.
• Due to the location of the offices and the flexible nature of the role, occasional travel will be required anda full UK driving licence is essential

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.