Key Account Director – Extended Stay

edyn Limited; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

edyn Limited is seeking a Key Account Director for Extended Stay in London. This pivotal role involves managing key relationships, winning new business, and shaping the extended stay experience. Ideal candidates will have experience in account management within the serviced apartment sector and a passion for creating partnerships.

Benefits

People-first culture

Flexible workspaces

Purpose-driven company

Qualifications

• Extensive experience in key account management within serviced apartment/aparthotel sector.
• Proficient in building and growing partnerships.
• Experience in relocation or extended stay environments preferred.

Responsibilities

• Grow and manage relationships with Serviced Apartment Booking Agencies and Relocation Management Companies.
• Spot opportunities and win new business.
• Work with Reservations & Guest Care teams to deliver on promises.

Skills

Key account management

Building partnerships

Commercial awareness

Data analysis

Client relationship management

Job description

Key Account Director – Extended Stay

Location: London (4 days in-office, 1 day wherever you work best)
Team: Commercial | Reports to: Global Director of Key Accounts
Contract: Full-time, Permanent
Salary: Competitive

Let’s shake up extended stay – together.

At edyn, we don’t just sell places to sleep. We create spaces to live, to explore, and to belong. Whether it’s for a week, a month, or longer – we believe life doesn’t pause just because you’re away from home. Now we’re on the hunt for a Key Account Director – Extended Stay to help us grow our reach and make edyn the first name on everyone’s lips in the corporate travel and relocation world.

This is your chance to build something special – to grow big-name accounts, forge powerful agency partnerships, and champion our extended stay experience with bold ideas and brilliant service.

Here’s what you’ll be getting stuck into:

As our Key Account Director – Extended Stay, you’ll be right at the heart of our growth story:

• Grow and manage key relationships with Serviced Apartment Booking Agencies (SABAs) and Relocation Management Companies – turning conversations into conversions.
• Spot opportunities, pitch with confidence, and win new business – whether that’s a pan-European RFP or a niche relocation need.
• Work with our superstar Reservations & Guest Care teams to make sure we deliver on promises and delight clients every step of the way.
• Help us shift more bookings online through our own tech platforms – because smart booking = happy guests (and happy clients).
• Be the voice of the client inside edyn – bringing insight and energy to how we shape our products, services, and future plans.

You’ll love this role if you…

• Have extensive experience in key account management within the serviced apartment or aparthotel sector - specifically in relocation or extended stay.
• Know how to build brilliant partnerships – and how to grow them.
• Get excited by big pitches, long-term strategy, and data that tells a story.
• Are naturally curious, commercially savvy, and confident working across different teams.
• Enjoy variety – no two days look the same here.

What’s in it for you?

• Salary: Competitive
• A fast-paced, people-first culture where your ideas matter
• Beautiful, flexible workspaces in London (you’ll be in 4 days a week)
• A purpose-driven company on a serious growth journey
• A bunch of great benefits (and even better colleagues)

Why edyn?

We’re not just another hospitality company. At edyn, we believe in belonging – for our guests, and for our team. Our brands (like Locke and Cove) are designed to feel like home, even when you’re miles away from it. If you’re looking for a role where you can make an impact, be yourself, and help shape the future of extended stay – we’d love to hear from you.

This isn’t just another job. This is your next adventure.

Apply now to become our Key Account Director – Extended Stay and let’s do something amazing together.