Key Account Director

SUEZ; Birmingham; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading company in waste management is seeking a senior manager to oversee a prestigious I&C Key Account contract. The role involves strategic leadership, operational delivery across multiple sites, and achieving ambitious financial targets. Ideal candidates will possess extensive experience in waste logistics and a strong record in contract management and change initiatives. Join a committed team focused on sustainable resource management and community engagement.

Benefits

Development opportunities

Wide-ranging benefits

Friendly and supportive work environment

Qualifications

• Senior management experience in large I&C waste contracts or logistics.
• Proven ability in managing multi-site operations.
• Experience in financial planning and stakeholder management.

Responsibilities

• Full responsibility for contract delivery and relationship management with stakeholders.
• Guide and develop operational workforce across multiple locations.
• Drive and deliver change management across diverse teams.

Skills

Leadership

Change Management

Strategic Development

Financial Control

Operational Delivery

Job description

About the role

• Recycling and resource management is a fast changing dynamic and competitive industry sector.
• This is a high profile position with management of a prestigious and complex I&C Key Account contract as the central focus, whilst also being responsible for the commercial delivery of the contract.
• The client operates locations nationally and you will be responsible for the waste and recycling services across the estate using a network of SUEZ and subcontracted services.
• This will include maintaining internal ‘sub-contracted’ responsibility for the associated service delivery of the shared facilities, equipment and personnel on the customer’s hub sites, as well as developing and implementing the day to day operational strategy required to deliver the financial and contractual targets.
• This is crucial to create long term strategic plans for continuous improvement and growth of the contract.

What will I be doing?

• Reporting to the Regional General Manager, the role will have full responsibility for all areas of contract delivery including the relationship with senior stakeholders across the client business and within SUEZ, financial performance, regulatory compliance, commercial management and operational service delivery.
• With a team of direct and indirect reports across multiple locations, the role demands an exceptional leader to guide and develop the established operational workforce, whilst representing SUEZ to both internal and external stakeholders at all levels. As a consequence, demonstrable experience of effective leadership, team building, coaching and engagement skills are essential for success in this role.

What are the requirements?

• You will have senior management experience within a large I&C waste contract, or in a similar fast-moving manufacturing / logistics environment. But certainly having managed multi-site operations over a distributed geographical area.
• You will have significant operational and / or managerial experience of people management, key account management in an industrial or logistics environment, or within waste logistics and transfer station operations.
• You must be a confident leader, with strategic development and implementation experience and will have the ability to drive and deliver change management across a diverse teams.
• Knowledgeable in all areas of contract management including operational delivery, financial control, regulatory compliance, contract variationand dispute management, you will be able to demonstrate a track record of delivering against ambitious financial targets and KPIs.
• You will already have experience of responsibility for financial planning, budgeting and capital improvement, including stakeholder management at a senior level.
• Extensive experience of working within a lean, continuous improvement environment is essential and a 6 Sigma green belt could be very useful in this role.

Who we are

At SUEZ the efficient and sustainable management of resources around the globe is at the heart of everything we do. Respect – acting ethically and with integrity – is one of our core values. We’re passionate about the environment and believe in protecting our world. Over 90,000 likeminded people worldwide makes for an incredible team, where collaboration and trust are part of the way we work. With true team spirit, we can give our customers a standard of service that goes above and beyond and ensure that our local communities have access to essential water and waste services.

We thank our people for all they do with development opportunities, wide-ranging benefits and rewards that reflect their hard work. In a friendly, supportive environment, you’ll be inspired to grow and play your part in creating a better future for all.

*No agencies please*