Key Account Coordinator, French speaking

Funko; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Funko is seeking a Key Account Coordinator to manage relationships with mass customers in the French market in London. This role involves supporting communication, analyzing sales data, and ensuring top-tier customer service within a dynamic and creative environment.

Benefits

Competitive compensation

Full benefits

401(K) plan with company matching

Qualifications

• Strong organizational and prioritization skills.
• Excellent communication skills in French and English.
• Attention to detail and ability to handle confidential information.

Responsibilities

• Support accounts by developing relationships with key clients in the French market.
• Provide sales data analysis and collaborate with marketing teams.
• Ensure high customer service standards when resolving queries.

Skills

Customer service

Communication

Organization

Proficiency in Microsoft Office 365

Job description

Key Account Coordinator, French speaking, London

Client: Funko

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 61e4c74f89a0

Job Views: 3

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Role Purpose: The Key Account Coordinator manages mass customers and operational transactions in partnership with the Team Leader, Key Accounts and Senior Manager, Key Accounts. The role involves supporting communications across all functions, especially commercial and operations, assisting with sales project administration, tracking delivery status, and resolving discrepancies. The coordinator provides excellent customer service and manages administrative functions for designated accounts.

What You’ll Do:

• Support accounts by fielding account-specific calls and emails, developing relationships with key clients in the French market.
• Maintain open order workbook, linking with operations and accounts teams.
• Provide sales data analysis and weekly reporting to Sales Manager and customers.
• Collaborate with Marketing and Planning teams on execution and delivery of initiatives.
• Communicate pricing changes to the Sales Manager.
• Attend sales meetings and conference calls.
• Maintain accurate records and information reflecting Funko details.
• Ensure high customer service standards when resolving queries.
• Provide administrative support for ad-hoc requests.
• Participate in product and brand training for new and existing lines.

What You’ll Bring:

• Understanding of customer logistics needs and vendor compliance.
• Ability to build and maintain relationships with customers, retail partners, and internal teams.
• Proficiency in Microsoft Office 365, especially Excel.
• Strong organizational and prioritization skills.
• Team-oriented attitude.
• Attention to detail.
• Discretion with confidential information.
• Proactive and able to work at pace.
• Excellent communication skills in French and English.

What Funko Offers: Funko provides a competitive compensation package with full benefits and a 401(K) plan with company matching. We foster a creative work environment where pop culture lovers thrive. If you love sharing your latest binge or showing off your pop culture T-shirt, you'll fit right in!