Kernowflex (Bank) General Porter

NHS; Truro; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Royal Cornwall Hospitals NHS Trust is seeking a Porter to join their team, ensuring efficient service delivery to patients and support for the clinical setting. Candidates should demonstrate good communication skills, a positive attitude, and flexibility in their work. Experience in customer service and relevant qualifications like First Aid are preferred.

Qualifications

• Customer service/care experience required.
• Medical Gases and First Aid qualifications are preferred.

Responsibilities

• Provide a professional portering service to patients and departments.
• Ensure health and safety of recipients and service providers.
• Contribute to training of new staff and best practices.

Skills

Ability to work on own and with a team

Able to carry out instructions

Education

Good level of education

Job description

An opportunity has arisen at the RCH for an enthusiastic, motivated, and hardworking individual to join the porters team. This position requires flexibility to accommodate the needs of the service, good communication skills and a positive and professional attitude.

Main duties of the job

To provide and maintain a professional, efficient, effective and timely service to patients, visitors and other departments that will contribute to achieving high quality patient care.

To ensure the service supports the clinical care of patients and respects the privacy and dignity of every patient.

To ensure the health and safety of both the recipients and of those delivering the service.

To contribute towards the development of best practice within the department and to the training of new starters and inexperienced staff.

To assist the Porter Management Team in the development of the service.

To provide a portering service to whole of Royal Cornwall Hospital. Additionally, to provide a portering service to other sites as required.

Due to the service being at times unpredictable, you will be expected to provide a flexible and reactive service.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with

visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

Identity Checks

Professional registration and qualification checks

Employment history and reference checks

Occupational Health clearance

Satisfactory Disclosure and Barring Service check

Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

We may be able to offer sponsorship but this is not guaranteed.

Person Specification

Education

• Good level of education

Qualifications

• Medical Gases
• First Aid

Experience

• Customer service/ care experience

Skills

• Able to carry out instructions
• Ability to work on own and with a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.