Kentown Family Support Worker - South Cumbria, Lancaster & Morecambe

Rainbow Trust Children; South Stainmore, Lancaster, Morecambe; On-site; GBP 23,000; Full time

Job summary

An established industry player is seeking a dedicated Family Support Worker to join their innovative team in South Cumbria. This role involves delivering high-quality support services to families facing life-threatening challenges, working closely with professionals across various sectors. You'll be instrumental in providing emotional and practical assistance while fostering a warm and inclusive environment. With a commitment to safeguarding and promoting welfare, this organization offers a range of fantastic benefits, including flexible working hours, comprehensive training programs, and a supportive work culture. If you're passionate about making a difference in children's lives, this opportunity is perfect for you.

Benefits

Flexible working hours

Employee Assistance Programme

25 days annual leave

Company car

Time off in lieu

Access to Blue Light Card Scheme

Bike to work scheme

Pension scheme

Training and development programmes

Referral bonus scheme

Qualifications

• Experience in child health, education, or social care is essential.
• Strong communication and IT skills are required.

Responsibilities

• Provide emotional, social, and practical support to families.
• Collaborate with health, education, and social care professionals.

Skills

Child health expertise

Education knowledge

Social care experience

Communication skills

Data protection knowledge

IT proficiency (MS Office)

Practical knowledge of diversity issues

Education

Recognized qualification in education

Qualification in health or social care

Job description

Kentown Family Support Worker - South Cumbria, Lancaster & Morecambe

Location: South Cumbria, Lancaster and Morecambe

Closing date: 25 March 2025

Interview dates: To be confirmed

Salary: Total Reward: £23,000 annual salary plus Company Car (additional benefit of approx. £5K), 5% employer's pension contribution and 25 days annual leave

About the role

We are looking to appoint a Kentown Family Support Worker to deliver a high-quality family support service as part of the pilot Kentown Children’s Palliative Care Programme, in collaboration with Kentown Wizard and Together for Short Lives.

Reporting to the Kentown Project Lead out of our Lancaster team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life-threatening or terminal illness.

What we’re looking for

• An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognized qualification in education, health or social care.
• A warm, inclusive approach to achieving goals quickly and correctly.
• Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
• Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MS Office).
• A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates.
• A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others' needs and concerns is essential.

What we offer

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• Company car for front line care posts.
• Time off in lieu.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Robust training and development programmes to support your learning and growth.
• A recommend a friend recruitment referral bonus scheme.

How to apply

Please click here for an application form. Please send your completed application form to [e-mail].

Interviews will take place either on Teams or at our Kentown care team office, with the dates to be confirmed. We will only contact those applicants who have been successfully selected for interview. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family needs. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.