Kent Infant Feeding Regional Service Manager

NCT; Maidstone; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading parenting charity in Maidstone is seeking a Kent Infant Feeding Regional Service Manager to drive the development of the infant feeding peer support service across Kent. The ideal candidate will manage a dedicated team, engage with communities, and ensure support is accessible to all families. This role requires experience in project management and a passion for supporting parents during their early journey.

Qualifications

• Experience in managing or coordinating projects with a hands-on attitude.
• Experience of working alongside health professionals.
• Supporting or working within marginalised or vulnerable communities.

Responsibilities

• Provide line management and support to staff and volunteers.
• Engage with underrepresented communities through networking.
• Set up and manage Parent Focus groups.

Skills

Project management

Collaboration with health professionals

Community engagement

Job description

Overview

Join our passionate team and contribute to the meaningful work that transforms the loves of parents and families. The Kent Infant Feeding Regional Service Manager is a strategic role that has responsibility for driving the mobilisation and development of the infant feeding peer support service for NCT across Kent. Working closely with our commissioner and local stakeholders to embed NCT peer support within the Infant Feeding referral pathway.

Responsibilities

• Providing line management and support to the Kent NCT Infant Feeding Peer Support staff and volunteer team.
• Engage with underrepresented communities through networking with other local organisations.
• Set up and manage Parent Focus groups to ensure the programme is accessible and meets the needs of local parents.
• Attend and participate in the Local Infant Feeding Strategy / network group.
• Have a passion for breastfeeding and ensuring every family in Kent has accessible support.

Qualifications / Experience

• Have experience in managing / coordinating project with a 'hands on' attitude
• Experience of working alongside health professions
• Experience of supporting or working within marginalised or vulnerable communities and understanding the challenges they face.
• Have worked within or have knowledge of the local perinatal services and communities within the Kent area.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood. With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we've supported millions of people on their unique journey into parenthood. While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve. As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.