KDN Solution Operations Director/Lead - Indirect Tax

KPMG International Cooperative; Camden Town; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading professional services firm is seeking a KDN Global Solution Lead to oversee the business performance of their global IDT solution. This role requires solid P&L management experience and the ability to drive operational changes efficiently. The successful candidate will facilitate planning processes and ensure critical performance metrics are met while leading and motivating teams. The position offers an opportunity to work in a global business-oriented role with a focus on inclusion and diversity.

Qualifications

• Solid P&L management experience with an operator mindset.
• Desire to work in a global role for KPMG.
• Strong influencing and collaboration skills.
• Proven ability to drive operational change.

Responsibilities

• Oversee the execution of KDN's global IDT solution.
• Lead annual planning and reforecasting processes.
• Define and manage business performance metrics.
• Motivate teams to achieve project goals.
• Facilitate IDT leadership meetings with stakeholders.

Skills

P&L management

Financial planning & analysis

People management

Collaboration skills

Executive communication

Continuous improvement

Job description

KDN Tax & Legal's solutions operate like a sub-function department of up to 1000 staff across 5 different geographies. The KDN Global Solution Lead acts like a 'mini-CEO' of the respective KDN Solution, accountable for the overall business performance, including quality, client centricity, technology and process innovation, and its P&L.

Your expertise will be key in executing critical business performance strategies. The role involves operational performance and execution, including overseeing the business execution of KDN's global IDT solution, gathering materials for the Solution Owner, and leading the annual planning process for IDT.

Responsibilities:

• Leader overseeing the business execution of KDN's global IDT solution, with a strong focus on 'run the business' levers across the entire team.
• Leads the gathering of materials and assists the Solution Owner in presenting a clear story about all the business performance elements of the Solution.
• Leads the annual planning process for IDT and ongoing reforecasting, monitors actuals versus plan, and drives execution of various levers to optimize opportunities and risks.
• Working closely with the KDN/IDT Solution Owner, facilitates IDT leadership meetings with key stakeholders.
• Responsible for defining and managing key business performance metrics impacting the IDT Solution.
• Ensures critical business performance levers driving top and bottom-line impact are executed effectively.
• Ensures that the expected pipeline of revenue is in line with the planned staffing and drives the execution of needed adjustments.
• Brings a structured framework to a Solution's business plan for the year, including key metrics reported monthly.
• Leads and motivates teams to achieve project goals, as applicable.
• Executive analysis for key strategic decisions.

Requirements:

• Solid P&L management experience with an 'operator' / commercial mindset in a professional services environment.
• Financial planning & analysis background or related role (e.g., CPA / CA) is also helpful.
• Desire to expand your perspective by operating in a global business-oriented role for KPMG.
• Executive presence with strong people management and influencing skills, complemented by strong collaboration skills.
• Demonstrated ability to quickly understand a business, its key drivers, and drive that business to execute operational change to meet its goals.
• Continuous improvement mindset, with a focus on improving quality and efficiency.
• Excellent executive communication skills, including business storytelling.

KDN is an equal opportunities employer, committed to inclusion, diversity, and equality. We encourage authenticity, honor individual priorities, and respect your choices.