KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager

TN United Kingdom; Southampton; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Solution Onboarding Cross-functional TOM Lead to drive transformation initiatives across various functions. This pivotal role involves leading the design of the Target Operating Model (TOM) and collaborating with diverse stakeholders to implement new processes and technologies. You will leverage your strategic thinking and analytical skills to enhance performance measures and streamline onboarding processes. Join a forward-thinking team committed to innovation and inclusivity, where your contributions will make a significant impact on the organization's success.

Benefits

Flexible Working Hours

Professional Development Opportunities

Health and Wellness Programs

Diversity and Inclusion Initiatives

Qualifications

• Experience leading transformation programs in Fortune 500 companies.
• Strong analytical and communication skills for effective stakeholder engagement.

Responsibilities

• Drive requirements gathering and TOM Blueprint alignment.
• Implement and track KPIs for onboarding processes.

Skills

Transformation Program Leadership

Strategic Thinking

Analytical Skills

Interpersonal Skills

Communication Skills

Education

Bachelor's Degree

Master's Degree

Tools

Project Management Frameworks

Job description

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KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager, Southampton

Client:

KPMG

Location:

Southampton, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bb0a98b26365

Job Views:

7

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

About KPMG Delivery Network

The world of global advisory, audit, and tax compliance services for large multinationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN to accelerate new ways of working, using cutting-edge technology, and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible, with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

The role of the Solution Onboarding Cross-functional TOM Lead is to support the solution onboarding program centrally across all KDN functions (Audit, Tax, and Advisory). It will support KDN leadership, central teams, and delivery centers to align on priorities for onboarding solutions. The responsibility of the role is to drive requirements gathering for solutions and work through the Target Operating Model (TOM) Blueprint aligned with KDN strategy for all new solutions. The focus will be on drafting and improving a repeatable methodology with supporting documentation/assets to drive the TOM Blueprint. Additionally, it will involve implementing and tracking KPIs on the performance of the solution onboarding process, identifying, validating, and implementing process improvement initiatives to streamline the onboarding process.

How you will make your mark

• Act as a subject matter expert on the Target Operating Model (TOM) framework for all solutions
• Lead the design of the TOM, ensuring it is scalable and aligned with KDN’s goals
• Liaise with multiple KDN and external stakeholders (GDC Transformation, HR, Technology team, etc.)
• Develop detailed plans for implementing new processes, technology, organizational structures, and performance measures
• Provide guidance on TOM implementation, managing timelines, resources, and budgets
• Communicate progress and achievements of the TOM implementation to key stakeholders

This is the job for you if you have

• Professional experience in leading transformation programs across Fortune 500 companies, aligned with overall business objectives
• Bachelor's Degree from an accredited college/university; Master's or advanced degree preferred
• Experience in Global Delivery Model deployments (Business Services, Captive Shared Services, Centres of Excellence)
• Proven experience in enacting organizational strategy and design, building high-performing teams to create value through execution
• Strategic thinking to drive progressive discussions in a matrixed organization
• Ability to structure, articulate, and lead presentations translating data into actionable business plans
• Demonstrated strategic thinking in complex situations
• Strong analytical, writing, interpersonal, communication, and advocacy skills
• Commitment to diversity, equity, and inclusion
• Experience collaborating with cross-functional teams and communicating effectively across all levels
• Knowledge of project management frameworks, risk management, detailed project planning, and budgeting

KDN is inclusive!

Everyone brings a unique perspective. We harness diverse thinking by bringing bright minds together and valuing differences that lead to stronger insights and innovation. At KDN, we recognize the importance of Inclusion, Diversity, and Equality for success. We aim to attract, retain, and develop diverse talent at all levels, remove barriers, and foster an inclusive environment that maximizes collaboration and empowers everyone to bring their whole selves to work. We encourage authenticity, respect individual priorities, and support your choices.