KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager

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KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager, London

Client: KPMG

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: d63ed643a787

Job Views: 9

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

About KPMG Delivery Network

The world of global advisory, audit, and tax compliance services for large multinationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG's top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you'll be part of the KPMG family working alongside some of the most skilled practitioners on rewarding programs that are changing the way business operates, delivering value to clients, and driving positive community impact. You'll enable KDN to accelerate new ways of working, using cutting-edge technology, and collaborate with member firms in nearly 150 countries to achieve our ambition of being the most trusted professional services firm. Through your work, you'll build a global network and unlock new opportunities with access to extensive support, resources, and an inclusive environment to help you reach your full potential.

Role Summary

The Solution Onboarding Cross-functional TOM Lead supports the solution onboarding program across all KDN functions (Audit, Tax, Advisory). The role involves supporting KDN leadership, central teams, and delivery centers to align on onboarding priorities. Responsibilities include driving requirements gathering for solutions, working on the Target Operating Model (TOM) Blueprint aligned with KDN strategy, and developing a repeatable methodology with supporting documentation to facilitate TOM Blueprint creation. The role also involves implementing and tracking KPIs for the onboarding process, and identifying, validating, and executing process improvements to streamline onboarding.

How you will make your mark

• Act as a subject matter expert on the Target Operating Model (TOM) framework for all solutions
• Lead the design of the TOM, ensuring scalability and alignment with KDN’s goals
• Liaise with multiple stakeholders including GDC Transformation, HR, and Technology teams
• Develop detailed plans for implementing new processes, technology, organizational structures, and performance measures
• Guide the implementation of the TOM, managing timelines, resources, and budgets
• Communicate progress and achievements of TOM implementation to stakeholders

This is the job for you if you have

• Professional experience leading transformation programs in Fortune 500 companies aligned with business objectives
• Bachelor's Degree from an accredited university; Master's or advanced degree preferred
• Experience in deploying Global Delivery Models such as Business Services, Captive Shared Services, COE
• Proven experience in organizational strategy and high-performing team building
• Strategic thinking to drive discussions in a matrixed organization
• Ability to lead presentations translating data into actionable plans
• Strong analytical, communication, and interpersonal skills
• Commitment to diversity, equity, and inclusion
• Experience working with cross-functional teams and managing projects using frameworks including risk management and budgeting

KDN is inclusive!

We value diverse perspectives and aim to foster an inclusive environment that maximizes collaboration and innovation. We are committed to attracting, retaining, and developing diverse talent at all levels, removing barriers, and respecting individual differences. We encourage authenticity and support you in bringing your whole self to work.