KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager

TN United Kingdom; Liverpool; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company in Liverpool seeks a Senior Manager to lead the Solution Onboarding Cross-functional TOM program. The role involves driving requirements, implementing KPIs, and ensuring alignment with strategic goals. Ideal candidates have experience in transformation programs and strong analytical and communication skills.

Qualifications

• Professional experience leading transformation programs across Fortune 500 companies.
• Experience in Global Delivery Model deployments.
• Ability to apply strategic perspectives in a matrixed organization.

Responsibilities

• Support the solution onboarding program across all KDN functions.
• Drive requirements gathering for solutions and implement KPIs.
• Lead the design of the TOM, ensuring alignment with KDN’s goals.

Skills

Strategic thinking

Communication

Analytical skills

Interpersonal skills

Education

Bachelor's Degree

Master's or advanced degree

Tools

Project management frameworks

Job description

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KDN Central - Solution Onboarding Cross-functional TOM Lead - Senior Manager, Liverpool

Client: KPMG

Location: Liverpool, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: c4d49315ff00

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

About KPMG Delivery Network

The world of global advisory, audit, and tax compliance services for large multinationals is rapidly changing and heavily dependent on technology. The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG's top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability. Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN to accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. Through your work, you’ll build a global network and unlock opportunities that you may not have thought possible, with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

Role Summary

The role of the Solution Onboarding Cross-functional TOM Lead is to support the solution onboarding program centrally across all KDN functions, i.e., Audit, Tax, and Advisory. It will support KDN leadership, central teams, and delivery centers to align on priorities to onboard solutions. The responsibility of the role is to drive requirements gathering for solutions and work through the Target Operating Model (TOM) Blueprint aligned with KDN strategy for all new solutions. The focus will be on drafting and refining a repeatable methodology with supporting documentation/assets to drive the TOM Blueprint. Additionally, the role involves implementing and tracking KPIs on the performance of the solution onboarding process, identifying, validating, and implementing process improvement initiatives to streamline the onboarding process.

How you will make your mark

• Act as a subject matter expert on the Target Operating Model (TOM) framework for all solutions
• Lead the design of the TOM, ensuring it is scalable and aligned with KDN’s goals
• Liaise with multiple KDN and external stakeholders, e.g., GDC Transformation, HR, Technology team
• Develop detailed plans for implementing new processes, technology, organizational structures, and performance measures
• Provide guidance on TOM implementation, managing timelines, resources, and budgets
• Communicate progress and achievements of TOM implementation to key stakeholders

This is the job for you if you have

• Professional experience leading transformation programs across Fortune 500 companies in alignment with business objectives
• Bachelor's Degree from an accredited college/university; Master's or advanced degree preferred
• Experience in Global Delivery Model deployments, e.g., Business Services, Captive Shared Services, Centers of Excellence (COE)
• Proven experience in organizational strategy and design, building high-performing teams to create value through execution
• Ability to apply strategic perspectives in a matrixed organization
• Strong presentation, data translation, and communication skills
• Strategic thinking in complex situations
• Strong analytical, writing, interpersonal, and oral advocacy skills
• Commitment to diversity, equity, and inclusion
• Experience collaborating across functions and levels within organizations
• Knowledge of project management frameworks, issues and risks management, project planning, and budgeting

KDN is inclusive!

We value diverse perspectives and aim to foster an inclusive environment that maximizes collaboration and empowers everyone at KPMG to bring their whole selves to work. We encourage authenticity, respect individual priorities, and promote equality in our workplace.