Justice Key Worker

Trigon Recruitment Ltd; Cambridge; Hybrid; GBP 28,000; Full time

Job description

Job Title: Justice Key Worker

Salary: Up to £28,000 DOE

Location: HMP Highpoint (Community working in Cambridge 1 day a week)

Job Purpose

The Justice Key Worker will manage a caseload of participants in custody and the community, providing tailored support to help them overcome barriers, develop skills, and achieve sustainable employment. This role involves delivering high-quality guidance, coordinating pre-release and post-release support, and working collaboratively with key stakeholders to ensure successful resettlement.

Key Responsibilities

Participant Support & Case Management

* Manage a caseload of participants with complex needs, delivering support, training, and employment guidance.

* Conduct assessments and create tailored action plans to address individual barriers.

* Provide 'through the gate' support, ensuring continuity of care from custody to community.

* Maintain accurate records on case management systems (CATS+, P-Nomis).

Stakeholder Engagement & Coordination

* Build and maintain relationships with prisons, community partners, and referral agencies.

* Work with CFO Evolution staff to ensure smooth transition and support for participants.

* Arrange pre-release meetings and facilitate support through Release on Temporary Licence (RoTL).

* Assist in coordinating partner-led interventions and community support hubs.

Compliance & Administration

* Ensure timely and accurate data entry to meet contract and compliance requirements.

* Report participant progress, achievements, and risks to key stakeholders.

* Adhere to safeguarding policies and maintain confidentiality.

* Promote equal opportunities and inclusion in all aspects of work.

Person Specification

Essential

* Experience supporting individuals with complex needs, ideally within the criminal justice system.

* Strong interpersonal and motivational skills to engage and support participants.

* Ability to work independently and manage a caseload effectively.

* IT proficiency (Microsoft Office, databases, case management systems).

* Level 2 English & Maths (or equivalent).

* Commitment to safeguarding, equality, and diversity.

* Access to own transport and willingness to travel between locations.

Desirable

* IAG Level 3 or equivalent qualification.

* Experience in education, training, or employment support.

Other Requirements

* Enhanced DBS check and successful prison vetting required.

This role is ideal for someone passionate about rehabilitation and making a real impact in people's lives. If you are proactive, adaptable, and dedicated to supporting positive change, we encourage you to apply