Junior Tutor, Cookery School

Bamford Collection; Moreton-in-Marsh; On-site; GBP 25,000 - 30,000; Full time

Job summary

A lifestyle brand group in Moreton-in-Marsh is seeking a candidate for a cookery school role that emphasizes excellent customer service and teaching. The position offers a salary of £30,000 for 45 hours a week, with the aim of inspiring customers through various cooking experiences. Benefits include medical insurance, pension contributions, and volunteering days.

Benefits

Discounts on products and services

Paid volunteering days

Subsidised private medical insurance

Pension scheme with employer contributions

Life assurance cover

24-hour mental health support

Qualifications

• Track record of maintaining excellent customer feedback (>92%).
• Ability to train and develop interns for all Cookery School operations.
• Willingness to learn and develop skills continuously.

Responsibilities

• Offer unparalleled service at the cookery school.
• Maintain strong relationships with all areas of the business.
• Ensure cleanliness and organization of the cookery school at all times.

Skills

Excellent customer service skills

Proactive approach to cost control

Strong communication skills

Job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

SALARY: £30,000
HOURS: 45 hours per week

The Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.

What drives and inspires us is the belief that we have a responsibility not just to protect the world around us but to have a positive impact on it too.

The group encompasses an organic farm and retailer; a considered clothing label; botanical skincare, bath and body collections; wellness destinations around the world; and hospitality experiences that foster a sense of community and celebrate the healing power of escapism.

We champion a slow and sustainable way of living, encouraging our customers to make choices that are greener for the planet as well as kinder to their bodies and minds. We are more than a group of businesses striving to make a difference.

We are a way of life!

RESPONSIBILITIES

• To offer customers unparalleled service and learning during their time at Daylesford
• To encourage excellent customer feedback
• To maintain and build upon the current level of regular custom
• To ensure all customers leave the Cookery School inspired and confident
• To train and inspire all cookery school customers
• To continue to maintain strong relationships with all areas of the business
• To continue a strong relationship with the cookery school team to create a formidable, long-lasting partnership
• To ensure all scaling is done on a Tuesday
• To ensure the cookery school is clean and presentable at all times
• To make sure that everything is in place at all times (the right pans in all sections dry stores cupboard organised
• To advise head tutor of any stock running low
• To show a proactive approach to cost control
• To take full control of a number of courses each month, including evenings, maintaining an exceptional level of teaching at all times, encouraging outstanding feedback
• To play an active role in all classes, even if not teaching
• Ensure great knowledge of produce used (Provenance)
• To make sure you know what you need for each dish to ensure smooth running of the dish and order of the day
• To always show an eagerness to learn and develop
• To be always clean, smart and neatly presented
• To be aware of the businesses plans for the future
• To maintain a positive attitude at all times
• To attend training courses when requested

SKILLS YOU WILL BRING

• Ensure consistently excellent customer feedback (>92%) measured with feedback forms
• To encourage and inspire a further 3 regular customers (>3 visits) measured with correspondence
• To provide the relative training to ensure that our interns gain the abilities and skills for all Cookery School operations
• Cleaning rota filled in daily
• Go through stores to discuss any concerns with head tutor
• Drive down the cost of sales, whilst maintaining the quality of produce and ensuring a Cos <13%
• To take full control of at least one course each week, including evenings
• To maintain an exceptional level teaching at all times, encouraging outstanding feedback by name from at least 5 corporate and 5 individual customers
• To play an active role in all classes, even if not teaching
• Spend at least 3 days either in other areas of our business or in other similar businesses

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.