Junior Technical Operations Engineer

Internetwork Expert; England; Hybrid; GBP 32,000; Full time

Job summary

An innovative IT managed service provider is seeking a Junior Technical Operations Engineer to join a growing team in England. This role offers the opportunity to develop skills in supporting infrastructure and security while maintaining client relationships. With competitive compensation and a variety of benefits including enhanced parental leave and holiday perks, this is an excellent opportunity for a motivated individual to gain hands-on experience in a rapidly evolving industry.

Benefits

22 days holiday basic

Additional birthday day off

Employee Assist Program

Gym and Active discounts

Enhanced Maternity Pay - with 2 years' service

Qualifications

• Enthusiastic and motivated individual, eager to learn about IT operations.
• Ability to maintain relationships with clients and stakeholders.
• Willingness to develop and adapt in a fast-paced environment.

Responsibilities

• Support day-to-day tasks in infrastructure, network, and security management.
• Oversee various processes under mentorship from the technical team.
• Ensure reliability and security of customer operations.

Skills

Problem solving

Programming languages

Relationship management

Job description

Job Title: Junior Technical Operations Engineer

Employment Type: Full time, Mon-Fri 9-5:30pm

Location: WFH/Remote - travel will be required to meet customer needs on an adhoc basis.

Salary: £32K pa

Start Date: Q3 2025

We are an Automation and Innovation IT Managed Service Provider who strive to push the boundaries in technological capabilities.

As an Automation First IT company we deliver excellence in IT automation such as problem solving, programming languages and insist on giving our customers the freedom to suggest new ways of working.

This is an opportunity for an enthusiastic and motivated individual who wishes to join a rapidly growing company which provides IT managed services and automation solutions to a wide variety of business sectors.

We are looking for a Junior Technical Operations Engineer to join our growing managed service technical operations team to develop their skills in supporting the day-to-day tasks in all aspects of our Infrastructure, Network, and Security management responsibilities. They will be an integral part of a 24/7 operational team, ensuring uninterrupted support and coverage to our clients.

The role involves working towards overseeing various processes, developing skills to maintain relationships with high profile clients and stakeholders, and learning and adhering to best practices to ensure the reliability and security of the Customer’s technical operations. This will all be done under the mentorship and guidance of the current Technical Operation Engineering and management team.

The role will provide an opportunity to build on your technical background and obtain practical experience of innovative IT solutions and services.

At Spherica, we understand the importance of employee satisfaction, so we use communication platforms such as Microsoft Teams to keep interactions across the business easy and fun but most of all efficient and effective in the Modern Workplace. We encourage our employees to suggest new ways of working that are in keeping with our Automation focused outlook as we apply what we promote to our customers to our own process and business functions. We also offer an array of benefits which are regularly reviewed to ensure we are as competitive as we can beandfind the right mix that has something for everyone. Our current benefits package is:

• 22 days holiday basic
• Additional birthday day off
• Additional holiday day for each service year from year 2, up to 30 days
• £20 Birthday Voucher
• Purchase of additional annual leave (salary sacrifice)
• Purchase of additional pension contributions (salary sacrifice)
• Recruitment Referral Incentive (£200-£500 reward depending on level of role) for recommending a friend - T&C apply)
• Expensed eye tests
• Expensed flu vaccinations for onsite workers
• Employee Assist Program, Gym and Active discounts.
• All or part expensed contribution to home workers additional equipment - including company phone or contribution to personal phone bill.
• Enhanced Paternity Pay
• Enhanced Maternity Pay - with 2 years' service