Junior Systems Analyst - KM Platforms - Law - London

CB Resourcing Ltd; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global law firm seeks a Junior Systems Analyst to enhance their Knowledge Management systems. The role entails acting as a bridge between legal professionals and technical teams, ensuring data integrity, and delivering user training. Candidates should have experience in a similar technical role, excellent stakeholder management skills, and familiarity with tools such as Tableau or SQL.

Qualifications

• Experience as a Systems Analyst or Product Owner in a legal or professional services environment.
• Ability to work on concurrent projects and manage conflicting priorities.
• Strong communication skills to liaise with multiple stakeholders.

Responsibilities

• Acting as subject matter expert in Knowledge Systems development.
• Ensuring data integrity and user training for Knowledge Systems.
• Coordinating User Acceptance Testing and generating reports.

Skills

Stakeholder management

Data structures

Data integrity

Data visualization

Project management

Education

Degree in a related field

Tools

Tableau

SQL

Job description

Junior Systems Analyst - KM Platforms - Law - London

A global law firm has a requirement for a Junior Systems Analyst to join their KM team and assume a role in which the successful candidate will be acting as a conduit between lawyers, stakeholders and technology functions as a part of the firms continuous improvement programme aligned to Knowledge Sharing. The role has responsibility for system enhancements, data integrity, user training and the support of roll-outs. This is a role that would be extremely well suited to someone that enjoys the challenge of learning and understanding a variety of systems and operating in a Systems Analyst or Product Owner capacity.

The primary objectives and responsibilities in the role include, but are not limited to:

• Acting as subject matter expert in BAU and project team meetings related to development of Knowledge Systems
• Developing an in-depth understanding of a variety of systems relating to Knowledge Management in the firm
• Ensure that data in Knowledge Systems is fit for purpose and classified appropriately
• Acting as a conduit between multiple stakeholders to communicate strategy, timelines, objectives and to define and relayuser requirements
• Work with Knowledge Lawyers and technical teams to develop artificial intelligence-based processes for the identification, classification, and extraction of data from the firm’s collection of legal documents
• The creation, dissemination, and maintenance of user guides and training materials related to any Knowledge System
• Generation and analysis of reports and systems metrics, utilising tools such as Tableau or SQL queries.
• Coordinating User Acceptance Testing
• Delivery of training and relevant communications across the firm

To be suitable for this role, candidates will need to have a strong mix of the following experience and skills:

• Experience in a similar Systems Analyst, technical project or product ownership role, ideally gained within a complex legal or professional services environment
• Considerable experience working within a technology project team with a clearly defined systems development roadmap
• An expert in the management of multiple stakeholders, departments and technology partners
• An ability to work in a data focused role including skills such as data structures, taxonomies or data integrity
• Experience working on concurrent and often conflicting projects and priorities
• Any experience of data visualisation, database programming such as Tableau or SQL would be extremely desirable
• A related degree would be advantageous but is not an essential requirement