Junior Systems Administrator

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.

Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Kuala Lumpur, Melbourne, Sydney & Chicago, we are truly a global company. Today, we're a family of over 700 passionate "Keypathers" worldwide.

Join Keypath’s New APAC IT Division: Build, Innovate, and Grow

Keypath is establishing a brand-new IT division in the APAC region, creating an exciting opportunity to join a team from the ground up. As we build this division from scratch, we’re looking for passionate professionals eager to shape its foundation, drive innovation, and grow alongside a dynamic and collaborative team. This is a unique chance to be part of something new, influence key decisions, and develop your career within a global company committed to technological excellence.

Job Description

The Junior Systems Administrator will assist in the design and maintenance of our technology systems as well as support the deployment and administration of IT infrastructure components.

The Junior Systems Administrator reports to the Manager of IT Infrastructure and Security based in the Melbourne, Australia headquarters and is part of an Asia-Pacific team responsible for all corporate information systems including meeting availability, security, and performance requirements. This includes custom developed and third party packaged software, hardware, network, storage, and virtualization in a growing multi-site infrastructure.

Responsibilities include the following:

• Assist in the design, build, maintenance, and monitoring of corporate computer & network systems
• Evaluate and recommend new technologies, as needed
• User onboarding and offboarding tasks
• Manage day-to-day server / desktop operations and Help Desk requests
• Provide assistance for project-related tasks
• Implement IT Infrastructure initiatives and enhancements using best practice guidelines
• Develop and evolve best practice guidelines for new technology and security

Qualifications

Education: Minimum of a Bachelor’s degree or 3 years of equivalent work experience

Experience:

• Computer system and network security fundamentals and administration
• Basic understanding of ITIL (Information Technology Infrastructure Library)
• Experience supporting Asia-Pacific users using onsite and remote support technologies
• Proficient with Microsoft Office Suite including Outlook, Word, Excel, Power Point
• Demonstrated ability to create and maintain system documentation

Technical skills:

• Basic experience with networking, Windows, web servers, virtualization, cloud computing, capacity planning, security, and problem-solving.
• Experience with Microsoft Windows Server and desktop operating systems.
• Familiarity with Microsoft Azure and Microsoft 365 administration is a plus

Special Requirements Specific to Job:

• Work effectively in a fast-paced environment and adapt to changing priorities
• Contribute to a fun-at-work and creative team culture
• Think logically and be able to articulate thoughts in a clear, concise manner
• Take ownership of assignments and see them through to completion
• Know when to ask questions or ask for help
• Quickly learn and adapt when dealing with unfamiliar systems and applications
• Be able to communicate clearly and effectively with managers and co-workers
• Be willing to go the extra mile to get the job done, including occasional overtime

Additional Information

At Keypath, we put our people first. We’re committed to creating a flexible, inclusive, and supportive work environment where you can thrive. Here’s what you can expect as part of our team:

Benefits and Rewards:

• Opportunity to work in office, hybrid or remotely
• All the necessary equipment for success including laptop
• Access to health & wellbeing programs including an Employee Assistance Program and Mental Health Days
• Learning & growth opportunities including access to LinkedIn Learning, Career Development Programs and Learning Labs
• Employee led Initiatives such as Culture Club, Team Green, Sustainability and more
• Company events and activities run in office and remotely

Why Keypath?

• Global EdTech Leader: Join an industry on the rise.
• Transform the World: Contribute to upskilling and reskilling globally.
• Make an Impact: Help solve future economic and social challenges.

Join Keypath and make a difference. We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.