Junior Support Engineer

Propel London; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established Fintech company is looking for Junior IT Support Engineers for an initial 3-month contract in London. The role involves assisting the IT Operations team, troubleshooting basic tech issues, and supporting office staff with desk setups. Ideal candidates should have a foundational understanding of IT support practices and be comfortable with onsite tasks.

Qualifications

• Experience with basic IT support and helpdesk tasks.
• Ability to assist in desk setups for users.
• Familiarity with ticketing systems.

Responsibilities

• Assist the IT Operations team and provide additional office support.
• Help users with desk setup and troubleshooting.
• Log work via the ticketing system.

Skills

Troubleshooting

Helpdesk support

IT Operations Assistance

Job description

My client is a well-established Fintech company seeking to hire Junior IT Support Engineers on initial 3-month contracts, inside IR35.

Job Role:

1. Assist the IT Operations team and provide additional office support.
2. Help users returning to the office with basic desk setup and troubleshooting.
3. Address walk-in support requests that require physical presence.
4. Log all work completed via the ticketing system.
5. Assist with basic Helpdesk tickets.

This position requires working onsite at the client's London-based office.

Working hours: Monday to Friday, 09:00 - 18:00.