Junior Service Manager | Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust; Bedford; On-site; GBP 25,000 - 32,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a proactive Band 5 Junior Service Manager to support the Group 9 Service Managers. You will coordinate the medical workforce, oversee rota planning, and ensure theatre schedules and outpatient clinics are delivered efficiently to meet clinical demand.

You will work with Finance, HR and Medical Staffing to reconcile expenditure and ensure accurate pay, and produce performance reports for executive meetings.

Qualifications

• Excellent communication skills.
• Strong IT and data skills.
• Ability to problem-solve day-to-day operational issues.

Responsibilities

• Support the Group 9 Service Managers on a day-to-day basis.
• Manage and coordinate the medical workforce within the Group 9 specialties.
• Work alongside the medical staffing team to ensure rotas meet service need.
• Develop, implement and maintain systems for managing the medical workforce.
• Review and approve timesheets and extra duty claims.
• Work with finance and HR to reconcile expenditure and ensure payment of medical staff.
• Maintain action logs for executive service line reviews and service line meetings.
• Coordinate Theatre schedules within the group specialties.
• Maintain service delivery timetables to meet clinical requirements.

Skills

IT skills

Data analysis

Communication

Job description

Junior Service Manager | Bedfordshire Hospitals NHS Foundation Trust

Company: Bedfordshire Hospitals NHS Foundation Trust

We are seeking a highly organised and proactive Band 5 Junior Service Manger to support the Group 9 Service Managers.

The post holder will manage and coordinate the medical workforce, oversee rota planning, and ensure theatre schedules and outpatient clinics are delivered efficiently to meet clinical demand. The post holder will work closely with Finance, HR and Medical Staffing to reconcile expenditure and ensure accurate pay. The role also involves producing performance reports and action logs for service line and executive meetings, supporting waiting list and capacity management, and acting as a key point of contact for consultants and secretarial staff. This position requires excellent communication, strong IT and data skills, and the ability to problem‑solve day‑to‑day operational issues in a busy acute healthcare environment.

The post holder will be responsible to the Group 9 Service Managersfor the delivery and support the following Group functions:

• Support the Service Managers and clinical service lines on a day to day basis.
• Managing and co-ordinating the medical workforce within the Group 9 specialties
• Work alongside the medical staffing team to ensure all level of medical rotas meet service need
• To develop, implement and maintain robust systems and processes for managing the medical workforce within Group 9
• Managing the review and approval of timesheets and extra duty claims
• To work with finance and human resources to regularly reconcile actual to planned expenditure and to ensure accurate payment of medical staff.
• Development and maintenance of action logs for executive service line reviews and service line business meetings
• To be responsible for the day to day co-ordination of the Theatre schedule within the group specialties
• To maintain service delivery timetables to ensure all clinical requirements can be met

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Please refer to the attached job description and person specification for a detailed breakdown of the role responsibilities.

This advert closes on Monday 12 Oct 2026

Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust