Junior Risk & Compliance Manager

JLL; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading real estate management firm is seeking a Junior Risk and Compliance Manager to join their team in Leeds. This role involves supporting risk management processes and ensuring compliance across property management services. Ideal candidates should demonstrate strong analytical skills, project management abilities, and a commitment to operational excellence. This position offers a dynamic work environment and opportunities for professional development.

Qualifications

• Previous experience in audit and assurance or risk management roles.
• Strong understanding of process design and architecture principles.
• Exceptional attention to detail.

Responsibilities

• Support the maintenance of the Property Management Business Risk Register.
• Monitor PM control risks and report on compliance targets.
• Assist with internal audit activities and compliance reviews.

Skills

Analytical mindset

Attention to detail

Project management skills

Excellent communication

Tools

Microsoft Office Suite

IBM Blueworks

Job description

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Role

As Junior Risk and Compliance Manager, you'll be instrumental in supporting the wider Risk, Compliance and Quality team in ensuring our framework and operating model is fit for purpose. This role reports directly into the Risk, Compliance and Quality Director for Property Management (PM) within JLL, offering exposure to senior leadership and strategic decision‑making.

You'll be joining a versatile and dynamic team who are the guardians of excellence within PM, responsible for ensuring we operate to the highest standards while delivering industry-leading management of our clients' assets. Our team serves as a Centre of Excellence, fostering strong collaborative relationships across all PM service lines and driving continuous improvement throughout the organisation.

We're looking for an ambitious individual who thrives in a fast-paced environment and excels at prioritising multiple high-impact projects simultaneously. The ideal candidate will be naturally inquisitive, comfortable challenging the status quo, and passionate about identifying opportunities to enhance and elevate standards across the business.

In this role, you'll create meaningful purpose and impact by influencing senior management on critical areas for improvement while inspiring and coaching colleagues within business to achieve and maintain exceptional quality and consistency. You'll be a change agent, driving transformation that directly contributes to our clients' success and JLL's market leadership position.

Embrace the variety – no two weeks are alike in this role, which we consider a significant advantage. The diverse challenges and opportunities will keep you engaged, continuously learning, and developing new skills across multiple disciplines. From regulatory compliance and risk assessment to process innovation and stakeholder management, you'll gain invaluable experience that accelerates your professional growth.

While experience in the real estate sector is beneficial, we're equally interested in candidates who bring fresh perspectives from other industries. What matters most is your analytical mindset, attention to detail, and passion for operational excellence.

Key Responsibilities

Risk Management & Business Continuity

• Support the maintenance and regular updates of the Property Management Business Risk Register, ensuring it reflects current industry trends, regulatory changes, and business developments
• Monitor and maintain PM control risks, including those identified through client audits, and report on business progress toward achieving compliance targets
• Conduct thorough root cause analysis investigations on operational issues, developing comprehensive remediation plans with clear timelines and accountability measures

Quality Assurance & Process Excellence

• Collaborate with subject matter experts (SMEs) to create and maintain robust quality processes, ensuring integrity of process documentation
• Support operational teams in delivering high-quality tasks and services through well-defined procedural frameworks
• Design and architect improved processes, challenging existing methods to identify opportunities for operational enhancement
• Drive process improvements that support business success and operational efficiency

Regulatory Compliance & Training

• Support the delivery of regulatory compliance initiatives throughout the business, ensuring adherence to all applicable standards
• Maintain awareness of statutory and regulatory legislative changes, including HMRC and RICS requirements
• Collaborate with the wider Risk & Compliance team to interpret changing regulatory landscapes and their operational implications
• Identify common technical training requirements arising from compliance breaches and contribute to the development of comprehensive PAM training plans

Audit & Assurance Support

• Assist with internal audit activities and third-party compliance reviews
• Monitor progress against identified internal audit findings and compliance control weaknesses
• Support the development of non-green action plans for addressing audit recommendations and process review compliance issues

Essential Skills & Experience

Technical Expertise

• Previous experience in audit and assurance or risk management roles (internship or graduate level acceptable)
• Strong understanding of process design and architecture principles
• Familiarity with accounting and business processes, including auditing concepts and practices
• Knowledge of third-party assurance reporting frameworks, particularly ISAE 3402
• Understanding of internal control frameworks and process governance

Analytical & Communication Skills

• Exceptional attention to detail with proven ability to identify control environment weaknesses
• Excellent written and verbal communication skills, including report writing and presentation abilities
• Strong analytical mindset with capability to provide balanced recommendations on appropriate control levels
• Ability to interact effectively with senior management, clients, and staff at all organisational levels

Technical Proficiency

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Experience with IBM Blueworks for process mapping and documentation
• Strong IT literacy with ability to quickly adapt to new software platforms

Personal Attributes

• Ability to work independently while managing multiple concurrent projects
• Strong project management skills with consistent ability to deliver professional results on time
• Intellectual curiosity and willingness to challenge existing processes
• Collaborative approach with ability to work effectively across different teams and departments
• Professional demeanour suitable for client-facing interactions

Location: On-site – Birmingham, GBR; Leeds, GBR; Norfolk, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table. If you require any changes to the application process, please contact our team to discuss how to best support you throughout the process. Please note that contact details here are for discussing adjustments to the hiring process. For general recruiting inquiries, please visit our Contact Us page.

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