Junior Property Manager

Trinity Estates; Oxford; Hybrid; GBP 26,000; Full time

Job summary

A leading property management firm is seeking a Junior Property Manager to oversee a diverse portfolio of properties. Responsibilities include managing maintenance requests, handling customer inquiries, and ensuring compliance with industry regulations. The ideal candidate must have at least 1 year's experience in the property sector and strong customer service skills. The role offers hybrid working opportunities and ongoing professional development.

Benefits

24 days annual leave

Discounts on shopping and services

Employee Assistance Programme

Financial support for personal development

Career growth opportunities

Qualifications

• At least 1 year’s experience in the property sector.
• Some knowledge of leasehold management would be advantageous.
• Excellent levels of English both oral and written.

Responsibilities

• Manage maintenance requests and contractors.
• Respond to customer queries via various channels.
• Carry out development inspections as necessary.

Skills

Property management experience

Customer service

Intermediate Microsoft skills

Negotiation skills

Self-motivated

Education

ATPI (or willingness to work towards it)

Job description

Overview

Junior Property Manager position at Trinity Estates.

Location: Hybrid / Hemel Hempstead. Working pattern: Monday to Friday, 09:00 – 17:15. Salary: £25,800 per annum. Closing date: 25/09/2025.

About Trinity Estates

Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company.

Benefits

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description

The role of Junior Property Manager is responsible for the day to day management of a portfolio of developments based within the UK. As a Junior Property Manager with Trinity Estates you will have the opportunity to work with a diverse portfolio of properties and gain valuable exposure to all aspects of property management. We provide ongoing training and support to help you develop your skills and progress in your career.

Key Responsibilities

• Effectively manage all maintenance requests, including raising purchase orders, sourcing and monitoring contractors as necessary, ensuring that works are of suitable quality and cost effective.
• Manage relationships with customers and respond to queries via telephone, email and letters.
• Ensure development information is produced and distributed as necessary.
• Work with customer-formed groups such as RAs, RMCs, RTMs, etc.
• Ensure customer complaints are resolved effectively.
• Carry out development inspections as necessary and ensure Trinity Estates management responsibilities are met.
• Source, appoint and manage competent tradespersons to undertake works across the portfolio.
• Ensure all Health & Safety and Industry legislation is adhered to.
• Ensure all monthly reporting is completed accurately and in a timely manner.

Qualifications and Skills

• At least 1 year’s experience in the property sector.
• ATPI desirable (must be willing to work towards this qualification).
• Some knowledge of leasehold management would be advantageous.
• A proven track record in customer services including stakeholder management.
• Must have intermediate computer skills in Microsoft packages.
• Excellent levels of English both oral and written.
• Effective negotiation and client handling skills.
• Self-motivated, enthusiastic, and able to organise/prioritise own workload.
• A full UK driving license (desirable).

Application Process

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number LNKD1_UKTJ.