Junior Product Technologist

N BROWN; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

N Brown is seeking a Product Technologist to innovate and enhance product offerings, focusing on quality assurance and customer satisfaction. The successful candidate will utilize garment technology experience to drive efficient processes and work collaboratively with various teams. Offering flexible hours and hybrid working, N Brown champions inclusivity and diversity.

Benefits

24 days holiday (+ 8 bank holidays)

Annual bonus scheme

Enhanced maternity and adoption leave

Company pension with up to 8% contribution

Mental Health support services

Colleague discount across all N Brown brands

Subsidised onsite café

Paid volunteer time for charity

Qualifications

• 1-2 years in a technical role preferred.
• Experience in garment fitting and fabric knowledge.
• Confident decision-making skills.

Responsibilities

• Develop products to meet customer expectations and maintain quality.
• Set and monitor KPIs to enhance product performance.
• Collaborate with design and suppliers for timely delivery.

Skills

Garment technology experience

Quality standards maintenance

3D capability knowledge

IT skills

Communication

Time Management

Education

Product Technical Degree

Job description

Here at N Brown, we champion inclusivity by making our customers look and feel amazing. We don't believe that age, size, shape or background should stop anyone from feeling confident, stylish and happy with the way they look and feel. With our industry leading expertise in creating fashion that fits, we've been proudly breaking down these barriers for over 150 years. We help our customers to express themselves with stylish products, helpful services and flexible finance. Now, we're moving forward together, embracing innovation and new technology, to continue to delight our customers.

Working here you'll explore everything the world of digital retail has to offer - asking questions, trying new things and chasing new opportunities. Combine this curiosity with the freedom to make your own decisions, take charge of projects and work flexibly, and you've got the perfect place to show your skills and learn new ones. It's fast and furious here at times, but this just means something new and exciting is always on the way. So, if you collaborate, think on your feet, embrace innovation and love rising to a challenge, your work with us will have a serious impact on the business, your career and our customers' lives. We are proud to be N Brown.

The role

To innovate and develop products to exceed our customer expectations, through demonstrating a digital and innovative mindset that is constantly driving efficient and compliant processes to deliver exceptional value for money through

products that make our customers look and feel amazing!

Responsibilities

* Work on own product area and have previous garment technology experience

* Receive support and guidance from product technologist to further development and knowledge.

* Set and keep on track with KPI's and performance objectives, as outlined by Q&F manager's, update line manager in regular 121's.

* Maintain quality standards and processes for relevant categories, leveraging 3D technologies and digital tools.

* Utilise 3D fitting avatars/block library where relevant, to ensure that efficiency and consistency is driven through our fit process.

* Ensure adherence to industry standards, regulatory compliance and sustainability standards, advising on necessary compliance actions and raising with Q&F managers.

* Conduct quality benchmarking exercises periodically, to ensure we're exceeding customer expectation and monitoring developments within the marketplace.

* Working closely with buying, design and suppliers, where applicable; evaluate and develop the product range to deliver exceptional quality for the customer, ensuring it is on time and from the right supplier for the product type.

* Effectively engineer products to support net margin improvements for your dept.

* Communicate & engage with the wider business team both internal and external to promote product benefits to the customer.

* Analyse, understand, report and act upon customer feedback and returns metrics.

* Research and benchmark new Technical Innovations, Product developments.

* Awareness of product presentation and packaging requirements, improving customer experience.

* Communicate & evaluate supplier and service provider performance acting on issues and recommending improvements.

* Monitor and maintain all product information on Critical Path and data files.

* Growth in Profitability - reduce returns rates due to improved fit and quality, value and Customer perception with less quality issues at source, reduced sampling, reduced defects and reduced non-compliance.

* Providing support and training for new/ junior members of the team.

* Support & deputise for Senior tech/ Quality & Fit manager when required.

This is not an exhaustive list and in the interests of the day-to-day operation of the business the successful candidate may be required to carry out work that is not detailed in this job description

What we are looking for

* Product Technical Degree / or Industry Equivalent Qualification

* 1-2 years within technical specific role preferred

* Technical Expertise in relevant products including but not exhausting, experience in garment fitting, testing legislation, chemical management, fabric knowledge, concept engineering.

* 2D/3D capability/ knowledge, experience is not essential but preferred.

* IT skills - competent in word, excel and power point

* A good communicator, able to liaise with key stakeholders internally and externally.

* Confident in making decisions

* Company values and behaviours apparent

* Self-motivated with a positive attitude

* Excellent Time Management

What's in it for you?

• 24 days holiday (+ 8 bank holidays) with the option to buy an additional 10 days
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice

Ways of Working

• We offer hybrid working which varies across the business depending on the role you're in. Our Head Office is located in the Northern Quarter in Manchester City Centre. So if you are travelling by train, tram or bus we're perfectly located, plus we're surrounded by cool cafes, trendy bars and the best places to eat!
• Our full-time working hours are 36.17 per week over 5-days. We don't have strict working hours therefore there is some flexibility around start and finish times as long as you are meeting the needs of the business.
• Our promise to you:
• We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

What happens when you apply to a role at N Brown?

As soon as we receive your application, we'll send you an email to let you know. We always aim to come back to you as soon as possible with an update and we really appreciate you taking the time to apply for a role with us. Good luck!

Employees in our business may have access to our customers' personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with N Brown Group.