Junior Print Engineer, Warehouse Operative

Witham Industrial Watch Ltd.; Witham; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is looking for a motivated Junior Print Engineer to join their dynamic team. This role offers a fantastic opportunity for individuals passionate about technology and eager to learn about print systems. As part of a supportive environment, you'll assist in installing, maintaining, and troubleshooting a variety of printing equipment across client sites. With comprehensive training and development opportunities, you will enhance your skills while contributing to a company that prides itself on exceeding customer expectations. If you're ready to take the next step in your career, this role is perfect for you.

Benefits

Full training and development opportunities

Tools and uniform provided

Pension scheme

Holiday entitlement

Opportunity to grow within a supportive team

Qualifications

• Strong problem-solving skills and proactive attitude are essential.
• GCSEs in English, Maths, and ICT are required.

Responsibilities

• Support installation and maintenance of printers and MFDs.
• Respond to first-line support requests and escalate as needed.
• Keep accurate service records and maintain client communication.

Skills

Problem-solving skills

Communication skills

IT literacy

Attention to detail

Proactive attitude

Education

GCSEs in English, Maths, and ICT

Tools

Windows OS

Print hardware

Job description

Founded in 2007, CEO Marcus Thilthorpe has grown Technology Business Services into the reputable company it is today. With over 30 years’ experience in the Xerox industry, we specialise in Xerox refurbished colour production equipment and provide maintenance and service contracts including consumables for a wide range of Xerox printers. Now stocking toner and drum reset chips.

We pride ourselves on exceeding customer expectations, delivering the best possible service and always finding a solution to any problem you may have. With extensive training programs, all of our team can help with any queries you may have.

We have recently moved offices as the company continues to grow; now situated in Eastways, Witham, we can provide service for the whole of the U.K.

About the Role

We are seeking a motivated and technically minded Junior Print Engineer to join our growing team. This is an ideal role for someone with a passion for technology, an eye for detail, and a desire to learn the ins and outs of print systems. You'll assist in installing, maintaining, and troubleshooting a variety of printing equipment at client sites across the region.

Key Responsibilities

1. Support the installation, configuration, and maintenance of printers, copiers, MFDs (multi-function devices), and other print hardware.
2. Conduct routine servicing and preventative maintenance tasks under supervision.
3. Respond to first-line support requests and escalate complex issues as required.
4. Assist with diagnosing hardware/software issues and implementing effective solutions.
5. Keep accurate service records and complete job sheets.
6. Maintain strong communication with clients and internal teams.
7. Keep up to date with emerging print technologies and training.
8. Good IT literacy – confident with Windows OS and common office applications.
9. Strong problem-solving skills with a proactive attitude.
10. Excellent communication and interpersonal abilities.
11. A full UK driving licence (field-based roles).
12. GCSEs (or equivalent) in English, Maths, and ICT.
13. Previous experience in a technical support or IT helpdesk environment.
14. Awareness of Managed Print Services (MPS).

What We Offer

1. Full training and development opportunities.
2. Tools, uniform, and necessary equipment provided.
3. Pension scheme and holiday entitlement.
4. Opportunity to grow within a supportive and dynamic team.