Junior Operations Supervisor

Medium; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in the UK is seeking a Junior Operations Supervisor to oversee warehouse operations. You will lead a team, manage inventory, and ensure a safe working environment. Ideal candidates will have experience in retail or warehouse settings, along with strong communication skills and a flexible schedule. Join us for career growth opportunities and a weekly pay cycle with benefits like holiday and sick pay.

Benefits

Holiday & Sick Pay

Weekly pay cycle

Career growth opportunities

Qualifications

• Experience working in a restaurant, retail or warehouse environment.
• General working knowledge of basic web-based software applications.
• Strong work ethic, punctual, responsible, and honest.

Responsibilities

• Lead the warehouse team and train new members.
• Accurately pick and pack items for dispatch to customers.
• Manage Delivery Partners and enhance the delivery experience.
• Contact customers for any issue resolution regarding orders.
• Receive products from vendors and ensure counts match.
• Manage stock and minimize out-of-stock products.
• Maintain warehouse compliance and operational standards.
• Support health and safety compliance.

Skills

Experience in a restaurant, retail or warehouse environment

Effective communication skills

Strong work ethic

Organisational skills

Flexible and available for shifts

Tools

Microsoft Office

Google Workspace

Job description

Overview

Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, this role plays an essential part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.

Customers turn to Gopuff to provide their everyday essentials - day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\'t hurt if you like snacks.

Responsibilities

• Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of staff on shift. Training new team members and being confident on process and product
• Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
• Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
• Issue resolution: Contacting customers for substituted or out-of-stock items
• Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
• Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
• Warehouse management: keep the warehouse compliant, clean, organised and aligned with operating standards
• Health and Safety: Supporting onsite health & safety compliance and testing

Qualifications

• You have experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available to cover shifts during operational hours (7am - 3am)

Benefits

• Holiday & Sick Pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities

#LI-DNP

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.