Junior Operations Supervisor

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Overview:

Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Reporting directly to a Site Leader, this role is essential at Gopuff, requiring drive, perseverance, positivity, and enthusiasm. The Junior Operations Supervisor is a key part of the Site leadership team, responsible for maintaining high operational standards at our MFCs to ensure timely and accurate deliveries for our customers. Gopuff provides everyday essentials around the clock, and we're building a team of thinkers, dreamers, and risk-takers to reshape retail faster than ever. Bonus if you like snacks!

Responsibilities:

1. Leading: Manage and lead the warehouse team during your shift, train new team members, and demonstrate confidence in processes and products.
2. Picking and packing: Accurately pick and pack items per order for dispatch.
3. Delivery Partners: Support management of Delivery Partners to ensure smooth delivery experiences.
4. Issue resolution: Contact customers regarding substitutions or out-of-stock items.
5. Goods Inbound: Receive products from vendors, verify counts, and resolve discrepancies.
6. Stock management: Organize inventory, conduct cycle counts, manage waste, and oversee partnerships like TooGoodToGo.
7. Warehouse management: Maintain warehouse compliance, cleanliness, and organization according to standards.
8. Health and Safety: Support onsite health and safety compliance and testing.

About You:

• Experience in restaurant, retail, or warehouse environments.
• Basic knowledge of web-based software (Microsoft Office, Google Workspace).
• Strong work ethic, punctuality, responsibility, and honesty.
• Effective communication skills.
• Organized, team-oriented, positive attitude, and helpful.
• Flexible and available for shifts between 7 am and 3 am.

Benefits:

• Holiday & Sick Pay
• Weekly pay cycle
• Career growth opportunities

At Gopuff, we understand life’s unpredictability. Whether you forget the milk, run out of pet food, or need ice cream at 11 pm, we’re here to deliver. Join our motivated team to bring convenience and predictability to an unpredictable world. If interested, join Team Blue. Gopuff is an equal opportunity employer committed to diversity and inclusion, welcoming all qualified individuals to apply.