Junior Operations Manager- Managing Agent- Trophy Asset - City of London (Ideal for ABM)

Concrete Consulting; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading operations management firm is looking for a Junior Operations Manager to support critical sites in Central London. This role involves dynamic coordination with service partners and tenants, managing performance reports, and overseeing essential operational processes. The ideal candidate should possess strong communication skills and a customer-oriented approach, aiming to enhance service delivery and tenant satisfaction.

Qualifications

• Experience working for a service provider, client side, managing agent, or developer operator.

Responsibilities

• Liaise with service partners for risk assessments and work preparations.
• Produce monthly reports on performance and manage invoicing.
• Keep H&S platform updated and oversee service charge budgets.

Skills

Communication

Organization

Customer-centric

Job description

A Managing Agent is seeking a Junior Operations Manager to support a Trophy site in Central London.

Daily responsibilities include:

1. Liaising with service partners to ensure that all risk assessments and method statements are completed and filed before works are carried out.
2. Producing monthly reports on service partner performance and managing service partner invoicing.
3. Keeping the H&S platform updated, raising POs, instructing, and following up on works.
4. Overseeing service charge budgets.

Additionally, the role involves extensive direct communication with tenants, both verbal and written, so strong communication skills are essential. The candidate should be customer-centric and organized, capable of managing customer communications via newsletters and organizing site events.

Essential experience: Working for a service provider, client side, managing agent, or developer operator is key.

To apply, please email your CV to Hari Prakash by clicking the 'apply' button. For more information, visit www.concrete-consulting.co.uk.

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