Junior Network Engineer WCC622353

Hampshire County Council; City of Westminster; On-site; GBP 42,000 - 47,000; Full time

Job summary

A local government authority in the UK is seeking a Junior Network Engineer to support their network infrastructure across multiple sites. You’ll engage in hands-on tasks like port patching and resolving connectivity issues. The role offers career progression in fields like cloud computing and cybersecurity, ideal for candidates with foundational networking knowledge and entry-level certifications.

Benefits

Inclusive workplace

Career progression opportunities

Flexible work environment

Qualifications

• Experience in a network support or IT operations role.
• Familiarity with network fundamentals and tools.
• Understanding of ITIL service management principles.

Responsibilities

• Support delivery and maintenance of network infrastructure.
• Assist with port patching, switch resets, and Wi-Fi issues.
• Document changes to network infrastructure and maintain records.

Skills

Network support experience

Strong communication skills

Attention to detail

Knowledge of IP, subnets, VLANs

Education

Entry-level certifications (e.g., CompTIA Network+)

Tools

Cisco

Aruba

Palo Alto

Job description

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Salary range: £42,912 - £46,854 per annum. Salary negotiable depending upon experience
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 20 October 2025

About Us:

THE EXTRAORDINARY STORY OF INNOVATION SPACE PROJECT

Creativity isn’t something that only senior managers do. In Digital and Innovation at Westminster City Council, we expect it from everyone, including our newest recruits.

Enter Anakha, a graduate trainee, full of energy and fresh ideas. We welcomed her input to our Smart City initiatives, especially our Innovation Hub – a newly created space where staff, residents and businesses can meet, experiment and exchange ideas.

But it was what happened next that really made a difference. Anakha’s innovation space project was used to invite young people to help them find work through the Kickstart programme as well as to recruit young people to our Tech Lions initiative, and is regularly occupied by the Apprentice community.

We’re also inviting residents aged 11-19 from the Westminster Youth Council to the Hub to attend a fun ‘speed dating’ event, where they hear from different digital teams. We’ll continue to meet with them every week to keep them directly involved in our plans to ensure young people have a regular voice at the heart of the council.

From the importance of electric vehicle charging points to new uses for tech, their insights about the kind of city they want to live in are central to our plans.

The Role:

Join Westminster’s Digital & Innovation team as a Junior Network Engineer. Gain hands-on experience with enterprise technologies, receive mentoring from senior engineers, and grow your skills in a supportive environment. Contribute to high-profile projects that support our residents and businesses in one of the UK’s most dynamic local authorities.

As a Junior Network Engineer, you too can make a powerful contribution. Working onsite five days a week, you’ll be the hands-on support for the delivery and maintenance of Westminster’s network infrastructure across multiple council sites. Our aim is to put user need at the heart of our approach.

You’ll deal with port patching, switch resets, cabling faults, Wi-Fi and connectivity issues. Also, you’ll assist with setup and logistics for site moves, adds and changes. Document changes to network infrastructure and maintain accurate patching records. You’ll liaise with users, engineers and vendors to support local infrastructure tasks.

You’ll help improve services through analysis, reviews, fixes and upgrades. Specifically, you’ll work with Solution Architects and Senior Network Engineers to translate designs into operations. Whenever implementing a change, you’ll prepare software implementation procedures with fall back contingency plans to ensure that all is properly installed and thoroughly tested.

You will get to work with a variety of equipment across Westminster, providing services to both our staff and the public. The Digital and Innovation department offers excellent opportunity for career progression, in areas such as cloud computing and cyber security. Join, grow, and excel.

To be a good fit, you’ll bring some experience in a network support or IT operations role. This has built your familiarity with the fundamentals: IP, subnets, VLANs, DHCP, DNS, and Wi-Fi basics. It would be a plus if you have some knowledge of enterprise-grade networking tools, such as Cisco, Aruba, Palo Alto.

You understand the context and demands of infrastructure support within local government settings. Familiar with GDPR and cybersecurity best practice, you apply basic cyber hygiene and secure access protocols with confidence. Also, you’re aware of ITIL service management principles.

Independent on-site work is comfortable for you. But you’re also ready to respond to the technical direction of senior staff – escalating issues, where appropriate.

You are a strong communicator with great interpersonal skills. Reliable and self-motivated, you can take ownership of assigned tasks. You’re highly organised with an astute attention to detail when recording or updating technical data.

You hold or are working towards entry-level certifications, such as CompTIA Network+ or Security+, Cisco CCNA, or any relevant vendor, cloud or foundation-level ones.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve.

We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

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