Junior Network Engineer WCC622353

Citywest Homes; Camden Town; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in Camden Town is seeking a Junior Network Engineer to support network infrastructure across multiple sites. The role involves hands-on tasks such as port patching and resolving connectivity issues. Ideal candidates will bring network support experience and be working towards certifications like CompTIA Network+ or Cisco CCNA. The workplace promotes equality, diversity, and flexible working options.

Benefits

Flexible working patterns

Inclusive workplace culture

Mentoring from senior engineers

Qualifications

• Experience in a network support or IT operations role.
• Familiar with GDPR and cybersecurity best practices.
• Working towards entry-level certifications.

Responsibilities

• Support the delivery and maintenance of network infrastructure.
• Handle port patching, switch resets, and Wi-Fi issues.
• Document changes and maintain patching records.

Skills

Network support experience

Understanding of IP, subnets, VLANs

Basic knowledge of enterprise networking tools

Strong communication skills

Organizational skills

Education

CompTIA Network+ or Security+

Cisco CCNA

Job description

Join Westminster's Digital & Innovation team as a Junior Network Engineer. Gain hands-on experience with enterprise technologies, receive mentoring from senior engineers, and grow your skills in a supportive environment. Contribute to high-profile projects that support our residents and businesses in one of the UK's most dynamic local authorities.

As a Junior Network Engineer, you will make a powerful contribution. Working onsite five days a week, you'll be the hands-on support for the delivery and maintenance of Westminster's network infrastructure across multiple council sites. Our aim is to put user need at the heart of our approach.

You will deal with port patching, switch resets, cabling faults, Wi-Fi and connectivity issues. Also, you'll assist with setup and logistics for site moves, adds and changes. Document changes to network infrastructure and maintain accurate patching records. You'll liaise with users, engineers and vendors to support local infrastructure tasks.

You'll help improve services through analysis, reviews, fixes and upgrades. Specifically, you'll work with Solution Architects and Senior Network Engineers to translate designs into operations. Whenever implementing a change, you'll prepare software implementation procedures with fall back contingency plans to ensure that all is properly installed and thoroughly tested. Ensure timely communication during planned disruptions to services.

To be a good fit, you'll bring some experience in a network support or IT operations role. This has built your familiarity with the fundamentals: IP, subnets, VLANs, DHCP, DNS, and Wi-Fi basics. It would be a plus if you have some knowledge of enterprise-grade networking tools, such as Cisco, Aruba, Palo Alto.

You understand the context and demands of infrastructure support within local government settings. Familiar with GDPR and cybersecurity best practice, you apply basic cyber hygiene and secure access protocols with confidence. Also, you're aware of ITIL service management principles.

Independent on-site work is comfortable for you. But you're also ready to respond to the technical direction of senior staff - escalating issues, where appropriate. You are a strong communicator with great interpersonal skills. Reliable and self-motivated, you can take ownership of assigned tasks. You're highly organised with an astute attention to detail when recording or updating technical data.

You hold or are working towards entry-level certifications, such as CompTIA Network+ or Security+, Cisco CCNA, or any relevant vendor, cloud or foundation-level ones.

Our Culture and Benefits

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best.

We offer flexible working patterns as well as Agile working. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

We are an equal opportunities employer and welcome applications from all sections of the community. We are committed to equal pay and welcome applications from women and men who are underrepresented in our workforce.