Junior Lab Engineer, Ring

CamWebDir; Cambridge; Remote; GBP 55,000 - 85,000; Full time

Job summary

Amazon's Cambridge lab seeks a Lab Engineer to operate and continuously improve the test lab used by software development and QA teams.

You will own day-to-day lab operations, maintaining devices, test stands, and infrastructure, combining hands-on hardware work with automation and cross‑functional coordination.

This role covers provisioning devices, troubleshooting, lab health, and collaboration with SDETs and IT to support expansion.

Qualifications

• Bachelor's degree in CS/CE/EE or equivalent experience.
• Experience in software QA testing and writing test plans.
• Experience in a consumer electronics lab environment.

Responsibilities

• Operate and maintain the Cambridge test lab with reliable devices and environments.
• Assemble, configure, and maintain test stands for devices.
• Provision Android and iOS devices; configure OS and software.
• Onboard new Ring/Blink product families, including stand setup and provisioning.
• Troubleshoot hardware, software, network, Wi‑Fi, and connectivity issues.
• Develop lightweight automation scripts for provisioning and health checks.
• Monitor lab health and improve reliability and efficiency.
• Coordinate hardware installations and inventory management.
• Maintain documentation for lab configuration and procedures.

Skills

Software QA testing

Lab environment experience

Linux/Unix

Device provisioning

Education

Bachelor's degree in CS/CE/EE or equivalent

Tools

Jenkins

Scripting (Python/Shell)

Job description

Description

As a Lab Engineer, you will be a core member of the Ring and Blink engineering organization, responsible for operating and continuously improving the Cambridge test lab used by software development and quality engineering teams.

The lab supports automated release validation, nightly testing, issue investigation, and validation of features in development across Android and iOS mobile devices, physical Ring and Blink products, and simulated device environments.

You will own the day-to-day operation of the lab and ensure that devices, test stands, supporting infrastructure, and test environments remain available and reliable. The role combines hands‑on hardware work with device provisioning, troubleshooting, lab infrastructure support, automation, and coordination with engineering teams.

Key job responsibilities

• Operate and maintain the Cambridge Ring and Blink test lab, keeping devices and test environments reliably available.
• Assemble, install, configure, and maintain mobile-device and Ring/Blink product test stands.
• Provision Android and iOS devices: OS configuration, software installation, setup, and recovery.
• Onboard new Ring and Blink product families, including stand assembly, device flashing, provisioning, configuration, and connectivity setup.
• Troubleshoot hardware, software, network, Wi‑Fi, USB, power, and connectivity issues affecting lab equipment and automated testing; recover failed devices and stands and run root‑cause investigation for recurring issues.
• Install, replace, and maintain lab hardware: phones, embedded devices, Mac systems, test controllers, networking equipment, cables, and relays.
• Develop and maintain scripts and lightweight automation for provisioning, health checks, recovery, monitoring, and device configuration.
• Monitor lab health and improve reliability, utilisation, maintainability, and operational efficiency.
• Coordinate hardware installations, device shipments, inventory, purchasing, and asset lifecycle management.
• Maintain documentation for lab configuration, operating procedures, device onboarding, troubleshooting, and recovery.
• Work with SDETs, software engineers, product, IT/networking teams, facilities, and suppliers to resolve lab issues and support lab expansion.
• Follow applicable lab health, safety, security, and equipment‑handling requirements.

Basic Qualifications

• Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent work experience
• Experience in software QA testing including writing test plans, use cases, and issue reports
• Experience in a consumer electronics lab environment
• Experience in a Linux or Unix environment
• Experience working on a consumer hardware or software product

Preferred Qualifications

• Knowledge of Jenkins build environments
• Experience configuring, deploying, and testing software updates, including the ability to identify issues and elevate to development as appropriate
• Experience running user trials, beta, field testing or collecting customer feedback
• Experience working with hardware and software teams for setting up, testing, and troubleshooting prototype devices

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