Junior IT Technician (Entry-Level)

Get Staffed Online Recruitment Limited; Royal Tunbridge Wells; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing Managed Service Provider in Speldhurst seeks a motivated junior Technician to provide IT support. Ideal for recent graduates, this role offers hands-on experience in a friendly environment. Responsibilities include technical support, installation, and maintenance of IT systems.

Benefits

Hands-on experience in a real IT environment

Friendly team atmosphere

Opportunity to build technical skills

Qualifications

• Completed technical college qualification in IT or equivalent.
• Practical experience from college projects or internships required.
• Working knowledge of Windows, Office 365, and networking fundamentals.

Responsibilities

• Provide first-line technical support to clients and internal users.
• Install, configure, and maintain hardware and software.
• Troubleshoot network and software issues.

Skills

Technical knowledge

Problem-solving

Strong communication skills

Organisational skills

Education

Technical college qualification (Level 3 IT, BTEC, or equivalent)

Tools

Helpdesk or ticketing tools

Job description

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Client:

Get Staffed Online Recruitment Limited

Location:

Tunbridge Wells, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

dd85558d7936

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Location: Speldhurst, Tunbridge Wells, Kent (onsite) – remote location so own transport is required

Hours: Monday to Friday, 9:00 am – 5:30 pm

Salary: £12.21 per hour initially

Start Date: Immediate or flexible for the right candidate

Our Client

Our client is a small but growing Managed Service Provider (MSP) based in Speldhurst, providing tailored IT support and technology services to a range of clients. They are looking for a technically capable and motivated junior Technician to join them full-time. This role is ideal for someone who has recently completed a relevant college qualification and is keen to gain hands-on experience in a real-world setting.

The Role

You’ll be working onsite five days a week within a small, close-knit team. This is a practical, hands-on role that requires someone confident, resourceful, and ready to work independently. You won’t be hand-held, so being a self-starter with strong technical knowledge and problem-solving ability is essential.

Key Responsibilities:

• Provide first-line technical support to clients and internal users.
• Install, configure, and maintain hardware, software, and user accounts.
• Assist with monitoring, backups, and general IT maintenance.
• Troubleshoot network, printer, and software issues.
• Keep internal records and documentation up to date.

Requirements:

• Completed technical college qualification (e.g. Level 3 IT, BTEC, or equivalent in Computing/ICT).
• Practical experience through college projects, internships, or part-time roles.
• Working knowledge of Windows operating systems, Office 365, and networking fundamentals (IP, DNS, routers, switches).
• Familiarity with helpdesk or ticketing tools.
• Confident working independently and using initiative.
• Strong communication and organisational skills.
• Must be able to work onsite in Speldhurst, Monday to Friday.
• Must have your own transport to be able to commute to Speldhurst.

Why Join Our Client?

• Gain valuable hands-on experience in a real working IT environment.
• Be part of a small, friendly team where your contribution really matters.
• Excellent opportunity to build your technical skills and grow your career.

Application Process:

• Please apply now with an up-to-date CV.
• Our client will then send you an email with a link to record a short video explaining why you're interested in the role and what technical experience you bring.