Junior IT Technician

New Directions; Liverpool; On-site; GBP 25,000 - 30,000; Full time

Job summary

A reputable education recruitment agency in Liverpool is seeking a motivated Junior IT Technician. This full-time role will provide first-line IT support across various school sites, assist in maintaining hardware, and offer software support. Ideal candidates will have an interest in IT, some experience in IT support, and the ability to travel between locations. Competitive pay and the chance for permanent employment are offered.

Benefits

Dedicated account manager

Competitive rates of pay

Potential long-term roles

Qualifications

• Experience with IT support through work experience or education.
• Willingness to learn and grow in a school environment.
• Enhanced DBS on Update Service or willingness to apply.

Responsibilities

• Provide first-line IT support to staff and students.
• Maintain and troubleshoot hardware and software.
• Respond to IT support tickets.

Skills

Interest in IT

Experience with IT support

Confidence with Windows OS

Basic networking knowledge

Job description

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New Directions Education are currently recruiting for a motivated and reliable Junior IT Technician to join a specialist SEND (Special Educational Needs and Disabilities) school with multiple sites across Liverpool. This is a full-time, long-term position with the potential to become permanent for the right candidate.

The School:
• A well-respected multi-site SEND school supporting pupils with a range of complex learning needs, including Autism, SEMH, and other additional needs.
• Rated ‘Good’ by Ofsted, with particular praise for its inclusive environment, strong staff support systems, and commitment to pupil development.
• The school fosters a nurturing, safe, and technology-enabled learning environment where every student can thrive.

The Role:
• Full-time role providing first-line IT support to staff and students across the school’s various sites.
• Assist in maintaining and troubleshooting hardware (PCs, laptops, tablets, printers, interactive whiteboards, etc.).
• Provide software support, including user access, updates, and installations across school systems.
• Respond to IT support tickets and escalate more complex issues to the senior IT technician or external support providers.

The Ideal Candidate Will:
• Have a genuine interest in IT and a desire to learn and grow within a school environment.
• Have some experience with IT support (e.g., through work experience, education, or a previous role).
• Be confident using Windows operating systems, Microsoft Office, and basic networking knowledge.
• Be flexible and able to travel between sites when required (mileage/travel between sites may be covered by the school).
• Hold an enhanced DBS on the Update Service (or be willing to apply for one via New Directions Education).

What New Directions Education Ltd offers:

• A dedicated and expert Account Manager
• Regular and varied supply work
• Competitive rates of pay
• Potential long-term teaching roles
• Full compliance with the Agency Workers Regulation (AWR)
• A network of branches across the UK
• Preferred supplier to more than 20 boroughs across the UK
• Respected reputation across the education and recruitment industry

We are fully committed to the protection of children and vulnerable adults. All applicants must undertake a full enhanced DBS (formerly CRB) check.

Please select Apply Now to enquire about this job vacancy with New Directions Education Ltd, Liverpool branch.

New Directions Education Ltd is acting as an Employment Business in relation to this vacancy.