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Junior IT Technician

Xact Placements Limited

England

On-site

GBP 23,000 - 25,000

Full time

16 days ago

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Job summary

An exciting opportunity awaits as a Junior IT Technician in Oxfordshire. This role involves maintaining IT hardware and services across school sites, ensuring smooth operations and providing excellent technical support. You will play a vital role in assisting with the installation and repair of computers, networking software, and a variety of AV equipment. If you have a passion for technology and a commitment to delivering exceptional customer service, this is the perfect role for you. Join a dynamic environment where your contributions will directly impact the educational experience of students and staff alike.

Qualifications

  • 1+ years of experience in a similar role, ideally within education.
  • High level knowledge of common user applications and Office 365.

Responsibilities

  • Respond to technical support requests and assist in installations.
  • Diagnose and solve problems with IT hardware and services.

Skills

Customer Service Skills
Communication Skills
Office 365
Technical Problem Solving

Education

1+ years of experience in IT support

Tools

Computers
Networking Software
AV Equipment

Job description

Are you looking for a new exciting opportunity working as a Junior IT Technician to be based in Oxfordshire?

You will be confident in the maintenance of IT Hardware and Services across School Sites. This role is offered on a full-time basis and you will be subject to an enhanced DBS and safeguarding checks.

Main Duties of the Role

  • Respond to technical support requests in line with expectations
  • Assist in the Installation / repair of computers with standardised applications and networking software, diagnosing, and solving problems that come about in their operations.
  • Assist in a wide range of technical duties related to the computer network and desktop services, firstly in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware).

Your Skills and Experience

  • 1+ years’ similar experience ideally within education
  • Excellent customer service and communication skills
  • High level knowledge of common user applications and skilled in using Office 365.
  • Skilled in upholding the quality of school computer equipment, installing new and existing software across the network, supplying technical support for users and resolve technical problems.

Salary

  • £23,000-£25,000 per annum, depending on experience
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