Junior IT Support Engineer

MCS Group; Northern Ireland; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading technology solutions provider in Northern Ireland is looking for a Junior IT Support Engineer. You will ensure technical systems run smoothly and manage schedules for high-profile events. Ideal candidates will have an interest in technology and be comfortable with rotating shifts. This role offers extensive training, career progression, and benefits including private medical cover and pension.

Benefits

Pension

Private medical cover

Free parking

Qualifications

• Experience in IT support, media operations, or strong technical aptitude.
• Comfortable with rotating shift work including evenings/nights.
• Access to own transport.

Responsibilities

• Monitor live services for quality and performance.
• Manage routing schedules and booking tools.
• Handle incoming feeds and service requests from partners.
• Liaise with external providers and internal teams.
• Manage IP-based contribution circuits and related systems.

Skills

IT support experience

Quick-thinking problem solver

Interest in technology

Good communication skills

Job description

Junior IT Support Engineer

Location: Northern Ireland - Fully On-site
Salary: Up to £30,000 + Benefits
Shifts: Rotating days, evenings, and nights (rota provided in advance)

The Role

As part of the Support team, you'll play a key role in ensuring technical systems and live services run seamlessly from source to end user. One moment you'll be managing schedules for a high-profile event, the next you'll be solving a technical issue in real time.

This is a varied and rewarding position where you'll get hands-on with advanced systems, with full training provided to develop your skills.

Key Responsibilities

• Monitor live services for quality and performance
• Manage routing schedules and booking tools
• Handle incoming feeds and service requests from partners
• Liaise with external providers and internal teams
• Collaborate with monitoring teams across multiple sites
• Manage IP-based contribution circuits and related systems

What We're Looking For

• Experience in IT support, gaming technology, or media operations - or strong technical aptitude and willingness to learn
• Quick-thinking problem solver with good communication skills
• Interest in technology, systems, or live service delivery
• Comfortable with rotating shift work (including evenings/nights)
• Access to own transport

Desirable:

• Previous network operations, or broadcasting background
• Familiarity with AV/RF infrastructure or encryption systems

The Details

• Shifts: Rotating days, evenings, and nights
• Work style: Fully on-site in a collaborative environment
• Benefits: Pension, private medical cover, free parking
• Progression: Full training and development in a niche, high-demand technical field

Why Join?

• Work on high-profile events for global audiences
• Join a growing business with real career progression
• Be part of a team that's passionate about delivering excellence

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Recruitment Consultant Daire O'Connor at MCS Group on 02896935515 or [e-mail].

Even if this position is not right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs.