Junior IT Support

Staging It; Redhill; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading Financial Services organisation in Redhill is seeking a Junior IT Support Analyst to deliver first-line IT support and maintain Microsoft 365 tools. The role requires a proactive individual with at least 1 year of experience, tasked with troubleshooting IT issues and assisting in IT projects.

Qualifications

• 1+ years experience in IT support.
• Experience with hardware and software troubleshooting.
• Ability to provide excellent customer service.

Responsibilities

• Provide first-line IT support for hardware, software, and connectivity issues.
• Set up and configure laptops, mobile devices, and user accounts.
• Maintain and support Microsoft 365 tools.

Skills

IT support

Customer service

Troubleshooting

Documentation

Tools

Microsoft 365

Job description

Robert Half Technology are partnering with a leading Financial Services organisation in Redhill, Surrey looking for a Junior IT Support Analyst.

Role

My client is currently searching for an ambitious and motivated Junior IT Support Analyst with 1+ years experience:

• Provide first-line IT support for hardware, software, and connectivity issues.
• Set up and configure laptops, mobile devices, and user accounts.
• Maintain and support Microsoft 365 tools, including Outlook, Teams, and SharePoint.
• Troubleshoot and resolve day-to-day IT issues or escalate them when necessary.
• Document IT processes and solutions.
• Assist with asset tracking, inventory, and IT procurement.
• Support onboarding/offboarding from a technical perspective.
• Participate in IT projects and infrastructure improvements.
• Deliver excellent customer service with a proactive and friendly approach.
  
  

Salary: £25,000 - £30,000 per year

3 days a week in the office (Tuesday, Wednesday and Thursday)

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.