Junior IT Support

TN United Kingdom; England; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established industry player in Southwold is seeking a Junior IT Support professional to join their dynamic team. This full-time, permanent role offers the chance to provide hands-on technical support and exceptional customer service to both warehouse and office-based colleagues. As part of a supportive IT team, you will have the opportunity to learn and grow your skills while contributing to a vibrant workplace. If you are passionate about IT and eager to develop your career in this field, this is the perfect opportunity for you.

Qualifications

• Passionate about IT and eager to build a career in the field.
• Experience in a customer service role.

Responsibilities

• Provide on-site hands-on technical support.
• Deliver outstanding customer service to non-technical colleagues.
• Respond to IT-related questions and queries.

Skills

Customer Service

Technical Support

Windows Operating System

Office 365

Active Directory

Job description

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Job description

Job Title: Junior IT Support

Location: Southwold

Salary: £24,000 - £26,000 per annum

Due to the nature of this role, you will be required to be onsite full time, and the successful candidate must be able to drive.

Cooper Lomaz has joined forces with a successful business in Southwold to recruit a Junior IT Support for their team. This full-time, permanent position is based at their head office. As a hands-on technician, you will provide support to non-technical colleagues, offering exceptional customer service while troubleshooting and identifying faults. Please note that this role is fully onsite and, due to the location, requires the ability to drive and have access to your own transport.

As a Junior IT Support, the successful candidate will become part of an established IT team, working alongside senior colleagues who offer valuable learning opportunities. This internal role involves providing support to both warehouse and office-based colleagues.

Role Responsibilities:

1. Provide on-site hands-on technical support.
2. Deliver outstanding customer service, translating technical terminology for non-technical colleagues.
3. Respond to any questions or queries related to IT.

About You:

1. Passionate about IT and eager to build a career in the field.
2. Experience in a customer service role.
3. Understanding of the Windows operating system, Office 365, and Active Directory.

If you are intrigued by this opportunity and wish to learn more,