Junior IT Engineer - Carlisle

TN United Kingdom; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated IT Support Technician to join their team in Preston. This role involves responding to end user support requests, troubleshooting hardware and software issues, and ensuring smooth operations across various systems. The ideal candidate will possess strong communication skills, a willingness to learn, and a solid understanding of operating systems and networking. If you're passionate about technology and enjoy helping others, this opportunity is perfect for you. Join a dynamic team where your contributions will make a significant impact.

Qualifications

• Previous experience in a similar role is essential.
• Strong troubleshooting skills for hardware and software issues.

Responsibilities

• Respond to end user support requests and troubleshoot issues.
• Install and maintain hardware, software, and operating systems.
• Complete reports and order supplies as needed.

Skills

Knowledge of operating systems

Good communication skills

Punctuality

Experience in similar role

Willingness to learn

Prioritization skills

Troubleshooting skills

Basic TCP/IP networking

Understanding of backup technologies

Experience with Adobe products

Job description

Job Responsibilities

• Responding to end user support requests.
• Contacting end users to identify the nature of problems.
• Potential travel to satellite offices and availability to work after hours when necessary.
• Troubleshooting hardware and software issues.
• Installing and maintaining hardware and peripherals.
• Installing and upgrading operating systems and software.
• Completing reports and ordering supplies.

Requirements

• Knowledge of popular operating systems, software applications, and remote connection systems.
• Good written and verbal communication skills.
• Excellent punctuality.
• Previous experience in a similar role.
• Willingness to learn new skills and adapt to new information.
• Ability to prioritize and implement solutions.
• Competency in diagnosing, troubleshooting, and repairing hardware and software on PCs and related equipment.
• Basic understanding of TCP/IP networking.
• Basic understanding of backup technologies.
• Previous experience with Adobe products.

If you believe you possess these qualities, we would like to hear from you.

Please submit your career details to Andrew Bridges at PDA SEARCH & SELECTION LIMITED.