Junior IT Engineer

JR United Kingdom; Hemel Hempstead; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent local government organization in South West London seeks a Junior IT Engineer for an immediate start. This role is ideal for those early in their tech career, offering opportunities to learn and participate in significant projects. Responsibilities include IT support, troubleshooting, and building devices, with a focus on excellent customer service.

Qualifications

• Experience in a 1st/2nd line IT position is essential.
• Strong customer service skills for user interactions.
• Familiar with Windows and Microsoft technologies.

Responsibilities

• Provide general IT support (1st and 2nd line).
• Build laptops and phones for users.
• Assist users with Microsoft stack issues.

Skills

Customer service

Windows

Microsoft stack

Job description

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I'm working with a well-known local government organisations based in South West London looking for a Junior IT Engineer to join their team for an immediate start! This is a great opportunity for somebody early in their tech career and looking for an environment to learn and get exposure to important projects.

The Junior IT Engineer will be involved in general IT support, 1st line and 2nd line, building laptops & phones and supporting the microsoft stack.

Skills required for the Junior IT Engineer are:

- Experience working in a 1st/2nd line IT position

- Great customer service skills, speaking with users over the phone and face to face

- Knowledge of windows & the Microsoft stack

1st Line Engineer/ 2nd line

Understanding Recruitment is acting as an employment agency for this vacancy.