Junior Infrastructure Engineer

Express Solicitors; Wythenshawe; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading law firm is seeking a Junior Infrastructure Engineer to provide support for infrastructure-related issues. The ideal candidate will have at least 3 years of experience in infrastructure support, strong knowledge of Microsoft technologies, and excellent problem-solving skills. This is a full-time position based at their Sharston office, offering a salary of £30,000 - £32,000 depending on experience, with additional benefits including 23 days holiday and private health insurance.

Benefits

23 Days Holiday

Private medical insurance

Onsite Gym

Active social committee

Qualifications

• Minimum of 3 years in a 2nd line support or infrastructure support role.
• Strong knowledge of Microsoft technologies including Windows Server and Office 365.
• Comfortable in an onsite environment with physical hardware.

Responsibilities

• Provide support for infrastructure-related issues.
• Troubleshoot issues within Microsoft technologies.
• Document fixes and procedures for internal knowledge base.

Skills

2nd line support experience

Microsoft technologies (Windows Server, AD, Group Policy, Office 365)

Networking fundamentals (DNS, DHCP, TCP/IP)

Problem-solving skills

Communication skills

Full UK Driving Licence

Tools

Backup technologies (e.g., Veeam)

VMware

Hyper-V

Cisco Meraki

Job description

5 days ago Be among the first 25 applicants

Overview

Job Title: Junior Infrastructure Engineer

Location: Sharston, M22 4SN

Salary: £30,000 - £32,000, dependent on experience

Job type: Full time, Permanent

Responsibilities

• Provide support for infrastructure-related issues across servers, networks, and end-user devices
• Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365
• Maintain and monitor core systems including backups, patching, and antivirus
• Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed
• Document fixes, procedures, and known issues for internal knowledge base
• Support hardware deployments, upgrades, and routine maintenance
• Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets

Person Specification

Essential Skills & Experience

• At least 3 years experience in a 2nd line support or infrastructure support role
• Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365
• Familiarity with networking fundamentals (DNS, DHCP, TCP/IP)
• Comfortable working in an onsite environment with physical hardware
• Excellent problem-solving and communication skills
• Full UK Driving Licence is essential as offsite support may be required

Desirable Skills & Experience

• Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools
• Experience with VMware and Hyper-V virtualisation platforms
• Experience with Cisco Meraki network solutions
• Any relevant certifications (e.g., CompTIA A+, Server+, Network+, Microsoft)

Salary & Hours

• Salary of £30,000 - £32,000, dependent on experience
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based

Benefits

• On-site Working - At our South Court office
• 23 Days Holiday - Rising to 26 days, plus bank/public holidays
• Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement
• Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme
• Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more
• Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.

Recruitment Process

Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset; we rate skill and ability above all else and our recruitment policy encourages applications from all. Please click APPLY to be redirected to our website to complete your application. Candidates with experience or relevant job titles of; VMWare, Microsoft Servers, 2nd Line IT Technical Support, IT Systems Engineer, IT Systems Technician, Infrastructure Engineer, Senior IT Engineer, 2nd Line Support Engineer, Network Support, Server Support Technician will also be considered for this role.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: Law Practice

Seniority and job-type metadata are included for reference and do not impact application.