Junior FX Customer Success Manager (French Partnerships)

Ebury; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Junior FX Customer Manager, where you'll manage client portfolios and execute FX trades. This role offers a unique opportunity to learn from industry leaders while providing top-notch service in a fast-paced environment. With a competitive salary and transparent commission scheme, you'll have the chance to grow your earnings and advance your career. If you have a passion for financial markets and possess excellent communication skills in both French and English, this position is perfect for you. Embrace the chance for international development and career support in a modern London office.

Benefits

Industry leading salary

Transparent commission scheme

Training and mentoring

International development opportunities

Career development support

Modern office in London

Qualifications

• 1-2 years of FX industry experience preferred.
• Ideally have trade support experience or knowledge in options.

Responsibilities

• Manage and maintain a portfolio of clients, offering optimum service.
• Execute FX trades with multiple liquidity providers and handle requests.

Skills

Communication Skills

Fluent French

Fluent English

Knowledge of Financial Markets

Mathematical Understanding

Education

Degree in Economics

Degree in Business Studies

Degree in Finance

Tools

Bloomberg

Trading Platforms

Job description

Junior FX Customer Manager - French Partnerships

Location: London - Onsite

About the Job

The role is an excellent opportunity to work in a fast-paced environment with a small but exciting team, and gain a greater understanding of FX dealing.

In this role you will have responsibility for managing, maintaining, and assisting our portfolio of clients, offering an optimum level of service.

Responsibilities

• Service a portfolio of clients through a range of different products, including FX hedging & cash management.
• Execution of FX trades (SPOT, FWD, etc.) with multiple liquidity providers, using various different trading platforms, as well as Bloomberg.
• Handle a high volume of incoming requests via phone and email with the dealing team.
• Gain an in-depth understanding of the processes within all departments including Screening, Operations, Reconciliation, Compliance and Treasury.
• Build and maintain strong relationships with clients.

Why Join Us?

• Industry leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
• An impressive product suite including Trade Finance with more innovative and cutting-edge products.
• Training and mentoring from some of the world’s most experienced and successful FX leaders.
• International development opportunities.
• Career development opportunities and support to relocate and work abroad.
• Spacious and modern office located in London.

You…

• Possess first-class communication skills.
• Speak fluent French and English.
• Ideally have trade support experience / knowledge in options.
• Preferably 1-2 years of FX industry experience.
• Interest and knowledge of the financial markets.
• Degree level education, ideally in economics, business studies or finance, preferred.
• Strong mathematical understanding.

Competencies and Personal Characteristics

• Ability to work under pressure while working accurately and efficiently.
• Fast learner with a high level of attention to detail.
• Possess a positive, enthusiastic and motivated attitude.