junior front of house manager

wagamama; South Normanton; Presencial; GBP 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Biweekly pay

Tips

Staff meals

Earned wage access (wagestream)

Pension & holidays

Descripción de la vacante

wagamama in the United Kingdom is seeking a junior front of house manager to lead busy shifts with the management team, ensuring smooth service and guest satisfaction. You’ll mentor team members, jump into sections when needed, and apply a kaizen mindset to improve daily operations.

This full-time role offers biweekly pay, tips, staff meals, and other benefits as part of our supportive culture focused on growth and teamwork.

Formación

• Experience leading front-of-house teams in a fast-paced restaurant.
• Strong communication and coaching abilities.
• Comfortable managing labour and rosters in a busy shift.

Responsabilidades

• Run shifts with the management team to ensure high service standards.
• Mentor and develop team members to perform at their best.
• Step into sections and resolve issues quickly to keep service smooth.
• Apply a kaizen mindset to identify and implement small improvements.

Conocimientos

Staff management

Shift planning

Customer service

Problem solving

Descripción del empleo

junior front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of growing leadership that lifts everyone up. as a junior front of house manager, you’ll be right there in the action, keeping service smooth, stepping up when it gets busy, and backing your team so every guest leaves wanting to return

What You’ll Be Doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• nurturing a place where your team feels safe, seen, and proud to show up
• mentoring your team and helping them grow
• jumping into sections, solving problems, and keeping pace
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team and helping others be the best they can be, while maintaining high standards
• are ready to run shifts, planning shifts to make sure we have the right cover, love working with the team and coaching on the go
• understand managing labour and rotas, always ready to learn about the financial performance of your restaurant
• are great at recognising great performance on shift and know how to celebrate this with your team

What You’ll Get

• a culture that backs your growth, wellbeing and individuality
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way