Junior Field Service and Installation Engineer

Microlise; Nottingham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Full training

Private medical insurance

25 days holiday

Mental health support

Employee assistance

Job summary

Microlise, a leading telematics company based in Nottingham, is seeking a Junior Field Service and Installation Engineer. You will join our East Midlands task force, travel nationwide, and install, service and support Microlise products on customer assets.

With full training provided, this field-based role requires a proactive attitude and willingness to learn. Auto electrics knowledge is a plus but not essential; you will grow your career with a supportive team and excellent development

Qualifications

• Knowledge and understanding of electronics/auto electrics is a plus.
• Experience of working to Service Level Agreements and operational schedules.
• Understanding of vehicle wiring diagrams is advantageous.
• Strong customer service skills with a professional approach.
• Positive can-do attitude and willingness to learn new skills.
• Interpersonal and communication skills suitable for various audiences.
• Ability to work autonomously and adhere to processes.
• Pride in work with focus on quality and accuracy.

Responsibilities

• Timely visits to customer sites to install, service and support Microlise products.
• Complete survey visits and identify suitable solutions.
• Conduct QA visits on Microlise products and peripherals.
• Maintain the safety and upkeep of your vehicle and tools.
• Liaise with customers at all levels.
• Support peers and contractor resources as needed.
• Ensure concise, accurate and professional administration.
• Adhere to internal processes and procedures; report statistics when required.

Skills

Auto electrics

SLAs

Wiring diagrams

Customer service

Positive attitude

Interpersonal skills

Autonomy

Full UK Licence

Tools

Driving Licence

Job description

• Closing Date: 27.08.2026

Are you looking for a new opportunity to join a leading telematics company, providing solutions to many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos… To name a few!

We are looking for a Junior Field Service and Installation Engineerwho is keen to start their career within the telematics industry! Working closely together, you will become part of our Microlise task force within the East Midlands, and have the chance to travel and work nationwide. This is a field-based role, providing continued support to our customers, you will support the wider team to ensure the Microlise product portfolio is fully integrated into our customer’s assets; the installation, service and support of our product suite and peripherals both in the UK and overseas.

With full training provided, we are looking for someone with the right attitude and appetite to learn new skills; so whilst experience with auto electrics is advantageous it is not essential. If you want to grow you career in a leading organisation, then we want to hear from you!

What will you be doing?

• Timely visits to customer sites to undertake the installation, service and support of Microlise products
• Completing survey visits and identifying suitable solutions
• Completing QA visits on Microlise products and peripherals in customer assets
• Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
• Liaise with customers at all levels
• Provide support to your peers and contractor resource where required
• Ensure administration is concise, accurate and professional
• Adhere to all internal process and procedures
• Report on statistical information when required

What are we looking for?

• Knowledge and understanding of electronics/auto electrics, or experience working with auto electrics, would be ideal
• Experience of working to Service Level Agreements and Operational Schedules
• Understanding of vehicle wiring diagrams and ability to interpret these would be advantageous
• Evidence of strong customer service skills with a professional approach
• A positive can-do attitude, with a strong desire to learn new skills
• Passionate and positive approach to all that you do
• Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
• Be able to work autonomously, solve problems independently and adhere to agreed processes
• Take pride in what you do ensuring quality and accuracy
• Flexibility to work nationwide including overnight stays
• Valid Passport for travel
• Full UK Driving Licence

Working Pattern

Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage.

Whilst you will be based locally to our Head Office in Nottingham, there will be regular nationwide travel, including overnight stays.

Why Microlise?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

• Full support and training to ensure you are well equipped to succeed in your role
• Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
• 25 days holiday, excluding bank holidays, increasing with service
• Invested in employee health and well-being with over 20 mental health first aiders in the business
• Employee Assistance Programmes
• Free Costco membership, 20% off EE mobile and line rental, and other local discounts
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards

Please note: The successful candidate’s job title will be Junior Technical Hardware Engineer in line with our organisational structure.