Junior Customer Account Manager

Faith Recruitment; Guildford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A dynamic recruitment firm in Guildford is seeking a Junior Customer Account Manager to kick-start their sales career. The role focuses on nurturing existing accounts, driving revenue growth, and building lasting customer relationships in a high-performance environment. Ideal candidates are energetic, customer-focused, and possess strong communication and organizational skills.

Qualifications

• Confident and skilled at building rapport with various customer personalities.
• Proactive and eager to grow your customer base with a strong work ethic.
• Excellent communication skills tailored to different audiences.
• Ability to manage a busy pipeline and prioritize effectively.

Responsibilities

• Nurture and develop relationships with customers to maximize account potential.
• Understand customer needs and proactively recommend solutions.
• Identify upsell and cross-sell opportunities to drive revenue growth.
• Manage a portfolio of accounts through regular communications.
• Conduct value-driven sales calls to present tailored solutions.

Skills

Great People Skills

Motivation & Ambition

Clear & Impactful Communicator

Exceptional Organisation & Ownership

Job description

Overview

Are you ready to kick-start your sales career in a fast-moving, high-reward environment? We\'re seeking an energetic, ambitious, and customer-focused Junior Customer Account Manager to join our team. If you\'re passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is perfect for you.

What You\'ll Be Doing

• Grow Existing Accounts: Nurture, develop, and strengthen relationships with customers to maximise account potential
• Be a Trusted Advisor: Understand customer needs and challenges, and proactively recommend solutions from the product portfolio
• Drive Revenue Growth: Identify upsell and cross-sell opportunities, taking a strategic approach to account growth
• Account Management: Manage a portfolio of accounts through regular calls, virtual meetings, and occasional in-person visits
• Proactively Engage: Conduct value-driven sales calls to understand evolving customer needs, present tailored solutions, and strengthen long-term partnerships

What You\'ll Bring to the Team

• Great People Skills: Confident, approachable, and skilled at building rapport with a variety of customer personalities
• Motivation & Ambition: Proactive, results-driven, and eager to grow your customer base; previous account management or sales experience is a bonus, but attitude and energy are key
• Clear & Impactful Communicator: Communicates with clarity and confidence across calls, emails, and presentations, adapting messages for different audiences
• Exceptional Organisation & Ownership: Able to manage a busy pipeline, prioritise effectively, and deliver consistent results while maintaining high standards of service

If you\'re excited to grow existing accounts, build lasting relationships, and be part of a supportive, high-performing team, we want to hear from you