Junior Customer Account Manager

Stratospherec Ltd; Guildford; On-site; GBP 22,000 - 28,000; Full time

Job summary

A fast-growing tech firm in Guildford is seeking a Junior Customer Account Manager to build customer relationships and drive revenue growth. You'll nurture existing accounts and proactively recommend solutions from the product portfolio. The ideal candidate is motivated, customer-focused, and possesses great people skills. This role offers a salary of £22,000.00–£28,000.00 per year with benefits including flexitime and a company pension.

Benefits

Company pension

Flexitime

Free parking

Health & wellbeing programme

On-site parking

Store discount

Qualifications

• Energetic and customer-focused approach.
• Ability to nurture and develop customer relationships.
• Experience in understanding customer needs and challenges.

Responsibilities

• Grow Existing Customer Accounts by building relationships.
• Recommend solutions based on customer needs.
• Drive Revenue Growth through upsell and cross-sell opportunities.
• Manage a portfolio of reseller, installer, and system integrator accounts.
• Engage with customers through regular sales calls.

Skills

Great People Skills

Motivation & Ambition

Clear & Impactful Communicator

Exceptional Organisation & Ownership

Job description

Junior Customer Account Manager

We're looking for an energetic, ambitious, and customer-focused Internal Account Manager to join our client in Guildford. If you're passionate about building lasting relationships, driving customer success, and growing accounts from within, this role is for you!

What You'll Be Doing:

• Grow Existing Customer Accounts - Nurture, develop, and build relationships with our valued customers to maximise their potential
• Be a Trusted Advisor - Understand customer needs and challenges, proactively recommending solutions from our innovative product portfolio
• Drive Revenue Growth - Identify upsell and cross-sell opportunities to help customers get the most out of our product portfolio, taking a strategic approach to account growth
• Account Management - Manage a portfolio of reseller, installer, and system integrator accounts with regular check in calls, virtual meetings, and occasional visits
• Proactively Engage Through Sales Calls - Carry out regular, value-driven sales calls to understand evolving customer needs, present tailored solutions, and strengthen long-term partnerships.

What You'll Bring to the Team:

• Great People Skills
• Motivation & Ambition
• Clear & Impactful Communicator
• Exceptional Organisation & Ownership

My client are a fast-growing, software-driven distributor of high performance WiFi and Smart Automation products. We supply resellers, installers, and system integrators across the UK. Our team is agile, entrepreneurial, and thrives on helping customers stay ahead of the curve with cutting-edge tech solutions.

If you're excited to grow an existing business, build lasting relationships, and be part of a winning team, we want to hear from you!

Pay: £22,000.00-£28,000.00 per year

Benefits:

• Company pension
• Flexitime
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

This role is 5 days a week in the office in Central Guildford.

Please apply to learn more