Junior Client Services Associate - Government

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Junior Client Services Associate to support a Government Organisation in London. This role involves processing financial requests, managing stakeholder queries, and producing essential reports. Ideal candidates will demonstrate strong attention to detail, effective communication skills, and a proactive approach to process improvements. With a focus on client service and financial markets knowledge, this position offers a unique opportunity to contribute to public sector finance while working in a dynamic environment. A 6-month contract with an immediate start awaits the right candidate.

Qualifications

• At least one year's client service experience in financial markets preferred.
• Strong data handling skills and ability to prepare financial reports.

Responsibilities

• Process loan and deposit applications in accordance with internal controls.
• Respond to stakeholder queries promptly and produce reports for management.

Skills

Attention to Detail

Communication Skills

Stakeholder Management

Time Management

Client Service Experience

Data Handling Skills

Process Improvement

Education

Relevant Degree

IOC Qualification (IMC)

Tools

Microsoft Office

Job description

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Junior Client Services Associate - Government, London

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Client:

Page Personnel

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

0e536118fd4c

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

• Immediate Start

About Our Client

You will be working for a Government Organisation based in Central London.

Job Description

The key duties of this role are as follows:

• Process requests (e.g., loan and deposit applications) in accordance with internal controls and facility terms
• Handle premature loan repayments ensuring timely settlement of funds
• Respond to stakeholder queries promptly
• Produce reports and statistics for internal and external stakeholders, including Senior Management
• Support the wider team on policy issues
• Prepare materials and facilitate meetings with stakeholders
• Liaise with stakeholders to meet service requirements, seek and implement process improvements, and monitor issues affecting Public Sector finance
• Maintain and update operational procedures as needed
• Ensure business continuity arrangements are understood and current
• Seek process improvements and manage operational risk within the business change framework

The Successful Applicant

Ideal candidates will have:

• Strong attention to detail and delivery focus
• Effective communication and stakeholder management skills
• Proactivity in identifying process improvements; previous business change experience is a plus
• Excellent time management for reporting within tight deadlines
• At least one year's client service experience; financial markets knowledge and experience preferred
• Intermediate proficiency in Microsoft Office; strong data handling skills
• Ability to prepare financial reports and conduct fund reconciliations

A relevant degree and qualification are preferred; IOC qualification (IMC) is desirable.

What's on Offer

A 6-month contract with an immediate start is available.