Junior Claims Handler

Capio Recruitment Insurance; Bristol; On-site; GBP 25,000; Full time

Job summary

An exciting entry-level opportunity awaits as a Junior Claims Handler in a forward-thinking company. You'll be integral in managing various claims, providing outstanding customer service, and building expertise in claims handling. This role offers comprehensive training and mentorship, setting you up for success in your career. Enjoy a supportive environment that values collaboration and personal growth. If you're passionate about making a difference for customers and eager to learn, this position is perfect for you.

Benefits

Flexible working arrangements

Performance-based incentives

Tailored training programs

Qualifications

• Passion for customer service with a proactive attitude.
• Strong communication skills with a willingness to learn.

Responsibilities

• Guide customers through their claims journey with empathy.
• Gain hands-on experience in assessing claims and delivering outcomes.

Skills

Customer Service

Communication Skills

Empathy

Problem Solving

Education

High School Diploma

Job description

Job Description

Job Title: Junior Claims Handler

Location: Bristol

Salary: £25,000

About the Company:

Step into a company that truly invests in its people. Our client prides itself on delivering exceptional service and positive outcomes for their customers while fostering a welcoming and inclusive workplace for employees. They value collaboration, transparency, and personal growth, offering a fun and supportive environment where you can thrive.

This is the ideal entry-level opportunity for someone looking to kickstart their career with a forward-thinking company. Enjoy perks such as a competitive salary, performance-based incentives, flexible working arrangements, and tailored training programs that will set you up for success.

Role Summary:

Embark on your professional journey as a Junior Claims Handler, where you’ll play a crucial role in managing a variety of claims. You’ll provide outstanding customer service and build expertise in claims handling, all while receiving top-tier training and mentorship.

This position is perfect for someone ready to take their first step into the world of claims management. It offers:

• A solid foundation for professional growth, with opportunities for progression
• Comprehensive training to help you develop your skills and confidence
• The satisfaction of working in a role that makes a real difference to customers

Key Responsibilities:

• Provide Excellent Support: Guide customers through their claims journey with empathy and care, ensuring positive experiences
• Learn and Grow: Gain hands-on experience in assessing claims, investigating evidence, and delivering fair outcomes
• Develop Communication Skills: Act as a reliable point of contact for customers, business partners, and internal teams
• Build Knowledge: Immerse yourself in the company’s products and policies to develop expertise and confidence

Requirements:

• A passion for delivering exceptional customer service, with a positive and proactive attitude
• A calm and patient approach, especially when handling sensitive situations
• Strong verbal and written communication skills, with a willingness to learn and adapt