Junior BMC Remedy ITSM Technical Consultant: Graduate Opportunity

Fusion Global Business Solutions; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading technology firm is offering a graduate opportunity for a Junior BMC Remedy ITSM Technical Consultant in the United Kingdom. The role includes assisting with BMC ITSM product configurations, understanding IT Service Management processes, and collaborating with project teams. Candidates should have a relevant IT degree and basic understanding of IT service concepts, with familiarity in scripting languages being a plus. Competitive salary and flexible working hours are offered.

Benefits

Competitive salary

Extensive social benefits

Flexible working hours

Remote work options

Training and professional development

Qualifications

• Basic understanding of IT Service Management concepts (e.g., ITIL).
• Experience with BMC products is a plus.
• Familiarity with scripting languages (JavaScript, Python) and SQL.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Willingness to learn and adapt quickly.
• German language skills are a bonus.

Responsibilities

• Assisting in the configuration and development of BMC ITSM products.
• Understanding IT Service Management processes.
• Installing, configuring, and integrating BMC products with other enterprise systems.
• Collaborating with project teams to gather and analyze client requirements.
• Providing technical support and troubleshooting for BMC implementations.
• Participating in testing and quality assurance activities.
• Documenting configurations, customizations, and integrations.
• Staying updated with BMC product features and industry best practices.

Education

Relevant IT Degree

Job description

Junior BMC Remedy ITSM Technical Consultant: Graduate Opportunity

Client: Fusion Global Business Solutions

Location: United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: da6867b1c3d8

Job Views: 33

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

This is a graduate opportunity for a Junior BMC Remedy ITSM Technical Consultant. During training, responsibilities will include:

1. Assisting in the configuration and development of BMC ITSM products (e.g., BMC Remedy, BMC Helix).
2. Understanding IT Service Management processes.
3. Installing, configuring, and integrating BMC products with other enterprise systems.
4. Collaborating with project teams to gather and analyze client requirements.
5. Providing technical support and troubleshooting for BMC implementations.
6. Participating in testing and quality assurance activities.
7. Documenting configurations, customizations, and integrations.
8. Staying updated with BMC product features and industry best practices.

Skills / Qualities:

1. Basic understanding of IT Service Management concepts (e.g., ITIL).
2. Experience with BMC products is a plus.
3. Familiarity with scripting languages (JavaScript, Python) and SQL.
4. Strong problem-solving skills and attention to detail.
5. Excellent communication and teamwork skills.
6. Willingness to learn and adapt quickly.
7. German language skills are a bonus.

Qualifications:

Relevant IT Degree and project delivery experience under program management.

Our Offer:

We offer a competitive salary, extensive social benefits, flexible working hours, and remote work options. Training and professional development will be provided to support your growth in this role.