Junior Application Support Engineer

JM Group; London; Hybrid; GBP 40,000 - 50,000; Full time

Job description

Financial Services Firm is hiring for a Junior Application Support Engineer for their team based in London.

This is a permanent role. The role offers a hybrid model with 2 days in the office and 3 days working from home. You will ideally have previous Financial Services experience or an interest in the Financial Technology area and have between 1-3 years experience in an application support-related role. The salary on offer is between GBP40K - GBP50K, depending on experience.

Responsibilities:

- Experienced in diagnosing and troubleshooting software issues quickly and effectively.
- Understanding of Linux, SQL, and cloud technologies such as AWS (EC2, S3, Lambda,CloudFormation).
- Experience using Python, Docker containerization, and Git version control.
- Familiar with Elastic Stack (Elasticsearch, Logstash, Kibana) for monitoring and analysis.
- Proven experience managing support tickets (JIRA Service Desk) and ensuring SLA adherence.

Skills and Attributes:

- Excellent communication and stakeholder management skills, with a client-first approach.
- Proven problem-solving capability
- Time management skills and the ability to establish reasonable deadlines
- Excellent organizational skills and the ability to multi-task
- Experience in customer facing positions

Please apply for immediate interview!

CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds.